Shannon Collins
Pittsburgh,PA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Babysitting
Self Employed Services
Pittsburgh, PA
06.2018 - Current
- Developed trusting relationships with both parents and children through consistent interaction throughout babysitting engagements.
- Attended parent meetings to discuss any concerns or issues that may arise during babysitting hours.
- Responded quickly to any emergency situation that may arise during babysitting hours.
Server
waydes breakfast and grill
Pittsburgh, PA
01.2022 - 07.2024
- Provided excellent customer service to ensure satisfaction.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Greeted customers, answered questions and recommended specials to increase profits.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Explained menu items, describing ingredients and cooking methods upon request.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Front Desk Receptionist
Mecka Fitness
06.2022 - 02.2023
- Generated monthly reports summarizing sales activities, customer feedback surveys and other relevant data.
- Greeted customers warmly and made them feel welcome.
- Responded to customer inquiries via phone, email, and in person.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Assisted with scheduling appointments for clients and visitors.
- Assisted with organizing special events such as fitness challenges or competitions.
- Developed relationships with regular customers through friendly conversation and personalized service.
- Inspected locker rooms regularly to ensure cleanliness was maintained throughout the day.
Education
GED -
Community College of Allegheny County
Pittsburgh, PA06-2026
High School Diploma -
Woodland Hills High School
Pittsburgh, PA06-2024
Skills
- Flexibility and Mobility
- Confidentiality handling
- Supply Management
- Cash Handling
- Front Office Management
- adaptability
- communication
- motivational skills
- attention to detail
- social media management
- sales and promotion
- hardworking and determined
- Social Media Engagement
- Strategic thinker
- Advertising
- Persuasive
- Quality leadership
- Strength training
- Strength and conditioning
- Group and individual instruction
- Boot Camp Training
- Health and wellness
- Fitness routines
- Motivational
- Youth athletic training
- Goal setting and planning
- Leadership skills
- Human anatomy expertise
Timeline
Front Desk Receptionist
Mecka Fitness
06.2022 - 02.2023
Server
waydes breakfast and grill
01.2022 - 07.2024
Babysitting
Self Employed Services
06.2018 - Current
GED -
Community College of Allegheny County
High School Diploma -
Woodland Hills High School
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