Shannon Conway
Baltimore,MD
Summary
Highly motivated civil servant with experience in state and local government, law enforcement, and community engagement. Skilled in strategic communications and stakeholder engagement, with a proven ability to support executive leadership, navigate complex issues, and translate policy priorities into effective messaging. Thrives in fast-paced environments requiring sound judgment, adaptability, and a commitment to excellent public service.
Overview
9
9
years of professional experience
Work History
External Relations Manager
Baltimore City Sheriff's Office
Baltimore, MD
10.2024 - Current
- Represent the Sheriff at 12+ community association meetings each month
- Develop and maintain strategic partnerships
- Conduct research and prepare briefing reports for the Baltimore City Sheriff
- Design and maintain tracking systems for web portal requests, targeted operations, and data collection
- Cultivate productive relationships with elected officials and staff
Legislative Affairs Coordinator
Baltimore Police Department
Baltimore, MD
12.2020 - 10.2024
- Facilitated communication between the Police Commissioner and the community,
- Garnered support for initiatives, leadership roles, and the annual agency budget of more than $500 million dollars in 2024,
- Used political acumen to advise the Police Commissioner on public-facing strategy
- Prepared testimony for the Baltimore City Council's monthly Crime & Public Safety Committee hearings
- Managed confidential information and handled crisis communications with elected officials
Neighborhood Liaison
Baltimore City Mayor's Office
Baltimore, MD
08.2018 - 12.2020
- Liaised between the Mayor and 40 communities in Baltimore City
- Analyzed feedback to guide policy and strategic planning
- Promoted community resource options during major world events
- Facilitated town halls for controversial projects and appointments
Community Organizer
Greater Remington Improvement Association
Baltimore, MD
08.2017 - 08.2018
- Coordinated neighborhood tours and policy discussions with elected officials
- Launched Rem Fest, attracting nearly 10,000 attendees
- Assessed needs of 2,000+ residents and promoted grant opportunities
- Managed social media, website content, and public-facing materials
Education
Bachelor of Arts - Political Science
McDaniel College
Westminster05-2014
Timeline
External Relations Manager
Baltimore City Sheriff's Office
10.2024 - Current
Legislative Affairs Coordinator
Baltimore Police Department
12.2020 - 10.2024
Neighborhood Liaison
Baltimore City Mayor's Office
08.2018 - 12.2020
Community Organizer
Greater Remington Improvement Association
08.2017 - 08.2018
Bachelor of Arts - Political Science
McDaniel College