Shannon Copsin
Newhall,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Residential Counselor
Action Family Counseling
Santa Clarita, CA
1/10/22 - 6/25/23
- Provided guidance and support to clients in need of assistance with daily living skills.
- Chaperoned group-sponsored trips and social functions.
- Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
- Adhered strictly to confidentiality policies regarding client information at all times.
- Supervised self-administration of medications for residents.
- Created a safe environment that promotes self-expression, respect, trustworthiness, responsibility, empathy, and acceptance among residents.
- Made regular rounds to keep residents and areas safe and secure.
Residential Counselor
The Teen Project
Sunland, CA
02/20/19 - 01/10/22
- Interfaced with residents to address and resolve complaints or grievances.
- Chaperoned group-sponsored trips and social functions.
- Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
- Supervised self-administration of medications for residents.
- Created a safe environment that promotes self-expression, respect, trustworthiness, responsibility, empathy, and acceptance among residents.
- Monitored client progress, documented observations, and reported changes in behavior to supervisors.
- Made regular rounds to keep residents and areas safe and secure.
- Conducted intakes of new clients and developed individualized treatment plans based on their needs.
- Performed regular room checks for cleanliness standards as well as security purposes.
- Enforced rules and regulations for smooth and orderly operation of residential programs.
- Responded promptly to any emergency situations that may arise within the residence.
- Organized recreational activities such as field trips or sports events to promote physical activity and healthy lifestyle habits.
Residential Counselor
Milestones Ranch Malibu
Malibu, CA
12.2009 - 06.2019
- Supervised medication administration according to physician instructions.
- Educated family members about the importance of following through with treatment plans.
- Conferred with medical personnel to understand backgrounds and needs of residents.
- Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
- Supervised self-administration of medications for residents.
- Created a safe environment that promotes self-expression, respect, trustworthiness, responsibility, empathy, and acceptance among residents.
- Monitored client progress, documented observations, and reported changes in behavior to supervisors.
- Led weekly meetings to address resident concerns and educate on changes to policies and procedures.
- Participated in team meetings to discuss updates on client progress as well as strategies for improvement.
- Completed day-to-day duties accurately and efficiently.
- Organized recreational activities such as field trips or sports events to promote physical activity and healthy lifestyle habits.
Education
RADT - Drug Abuse Counseling
Los Angeles Pierce College
Los Angeles, CA09-2022
Skills
- Client Transportation
- Progress Monitoring
- Staff Communication
- Counseling Program Development
- Staff Training
- Event Chaperoning
- Mediation Techniques
- Mental Health Disorders
- Active Listening
- Crisis Prevention Intervention
- HIPAA Compliance
- Emotional Support
- Facility Inspection
- Group Activities
- Resident Supervision
Timeline
Residential Counselor
Milestones Ranch Malibu
12.2009 - 06.2019
RADT - Drug Abuse Counseling
Los Angeles Pierce College
Residential Counselor
Action Family Counseling
1/10/22 - 6/25/23
Residential Counselor
The Teen Project
02/20/19 - 01/10/22
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