Shannon Corbett
Westfield,MA
Summary
Highly motivated customer service employee with extensive retail experience. Hardworking and passionate in customer assistance, and quick to learn on the spot. Desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Dispatcher
Fly Lugu Flight Training
Westfield, MA
10.2023 - Current
- Ensured compliance with safety regulations and company policies.
- Utilized various software systems to facilitate movement, planning and scheduling.
- Reviewed weather conditions to adjust plans, meeting daily requirements, and service needs.
- Tracked changes in computer system to keep records current and accurate.
- Scheduled maintenance on aircraft in a timely manner to coordinate with an existing schedule of events.
- Ensured the safety of aircraft by relocating them for severe weather.
- Maintained cleanliness of office space while ensuring necessary documents are reviewed.
- Maintained up-to-date status of aircraft systems by obtaining required materials and conducting routine software updates.
- Enhanced collaboration efforts with prospective partnering organizations.
- Responsibly handled financial requirements, managed billing for customers, examined inventory, and generated daily reports.
Cashier
Big Y World Class Market
Westfield, MA
07.2021 - 12.2023
- Restocked and organized merchandise in front lanes.
- Worked a flexible schedule and extra shifts to meet business needs.
- Addressed customer needs and made product recommendations to increase sales.
- Collaborated with shift manager to resolve customer issues and troubleshoot problems.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Fostered customer loyalty by building strong relationships for repeat business.
Education
Diploma -
Westfield High School
Westfield, MA05.2023
Skills
- Written and verbal communication
- Customer Relations
- Computer Literacy
- Detail Oriented
- Fast Learner
- Schedule Management
- Data Entry
- Expense Tracking
- Teamwork and Collaboration
- Task Prioritization
- Adaptability
- Safety Management
Affiliations
- Women in Aviation Association
- The Ninety-Nines: International Organization of Women Pilots
- Fly Lugu Flight Training Dispatcher (2023~)
- Westfield High School Class of 2023 Representative (2021-2023)
- Westfield High School Student Council (2021-2023)
- YMCA Leaders Club (2020-2023)
- Tri-M Music Honor Society Vice President (2021-2023)
- Westfield High School Band Drum Major (2019-2023)
- Big Y Cashier (2021-2023)
- Colleen's Court, Sons of Erin Westfield MA
- Wright Flight (2018-2020)
Certification
- 07/01/22, Student Pilot Certification
- 03/01/21, Driver's License
Accomplishments
- Ran a traffic detail to organize a marathon.
- Inducted into the Tri-M National Music Honor Society as Vice President.
- Painted murals at local schools.
- Organized set up and take down of band and choir concerts at Westfield High School.
- Conducted Westfield High School Band in the Memorial Day Parade, during the football halftime performances, and in class.
- Organized and directed the Westfield High School Band during practices and through the competitions at Hershey Park.
- Abigail Adams award for outstanding MCAS scores.
- Voted onto the Colleen's Court, in which many volunteering and community events were planned, including the Holyoke St. Patrick's Day Parade.
- PBIS award (x2)
References
References available upon request.
Timeline
Dispatcher
Fly Lugu Flight Training
10.2023 - Current
Cashier
Big Y World Class Market
07.2021 - 12.2023
Diploma -
Westfield High School