Shannon Cortinez
Thornton,United States
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
20
20
years of professional experience
Work History
Field Coordinator
American Greetings
Thornton, CO
06.2023 - Current
- Train new and existing merchandisers on best practices.
- Guide merchandisers on how to complete tasks efficiently and in a timely manner.
- Audit stores and merchandisers on best practices and condition of store, offering training as needed.
- Communicate with Field Manager on a weekly basis, including training needs in the field.
- Screen, interview, and hire new merchandisers.
Training Revision Specialist
American Greetings
Thornton, CO
11.2016 - 06.2023
- Run revisions and report any issues with Field Manager.
- Delegate tasks to merchandisers at revisions.
- Train new and existing merchandisers on best practices.
- Work with merchandisers to achieve key metrics.
- Communicate weekly with the Field Manager.
- Read and understand diagrams.
Part Time Merchandiser
American Greetings
Thornton, CO
11.2015 - 11.2016
- Worked closely with store managers to ensure compliance related to merchandising activities.
- Restocked department while maintaining best practices.
- Maintained a good relationship with the receiver for seasonal storage space.
- Built and maintained seasonal displays
- maintained good metrics
- utilized AG provided technology
Home Daycare Owner
Self-employeed
Thornton, CO
02.2006 - 05.2015
- Organized field trips to local parks and museums to provide educational experiences for children.
- Created schedules for nap times and meal times that met the needs of each individual child.
- Conducted regular meetings with staff members to discuss policies and procedures related to childcare operations.
- Kept accurate records of attendance, meals served, medications administered and other important information.
- Planned age-appropriate lessons focusing on language development, music appreciation, art exploration, physical education.
- Managed multiple tasks simultaneously while maintaining a high level of accuracy.
Medical Records Director
HCR ManorCare
Boulder, CO
04.2005 - 01.2006
- Resolved complex issues related to medical record retrieval requests from external sources such as attorneys, insurance companies or government agencies.
- Provided guidance regarding legal implications associated with release of information contained in a patient's chart.
- Analyzed data from various sources including physician orders, laboratory results, radiology reports, to ensure complete documentation within patient's chart.
- Evaluated patient care documentation to ensure accuracy of data entry into electronic health record system.
- Conducted audits of medical records to identify areas needing improvement or corrective action.
Education
High School Diploma -
Adams County GED Program
Brighton, CO04-1998
Skills
- Technical knowledge
- Task Delegation
- Time Managment
- Attention to Detail
- Reliability
- Active Listening
- Problem-Solving
- Employee Motivation
- Self Motivation
Timeline
Field Coordinator
American Greetings
06.2023 - Current
Training Revision Specialist
American Greetings
11.2016 - 06.2023
Part Time Merchandiser
American Greetings
11.2015 - 11.2016
Home Daycare Owner
Self-employeed
02.2006 - 05.2015
Medical Records Director
HCR ManorCare
04.2005 - 01.2006
High School Diploma -
Adams County GED Program