Shannon Craig
Battle Creek,MI
Summary
Dynamic Inpatient Pharmacy Technician with a proven track record at Beacon Kalamazoo Health System, excelling in multiple pharmacy software implementation and integration. Skilled in inventory control and drug diversion investigation and prevention, I foster collaboration among healthcare teams while enhancing workflow efficiency. Committed to financial stewardship and economic growth for a progressing healthcare system.
Overview
17
17
years of professional experience
Work History
Inpatient Pharmacy Technician
Beacon Kalamazoo Health System
Kalamazoo, MI
11.2019 - Current
- Ensured compliance with regulatory standards by adhering to protocols for controlled substances management.
- Served as a direct point of contact for third party project implementations and upgrades
- Developed critical downtime procedures
- Implemented process improvements that enhanced workflow efficiency within.
- Mastered complex hospital computer systems to manage electronic health records, input prescription information, and track inventory levels efficiently.
- Developed and implemented improvements to pharmacy organization system.
- Streamlined pharmacy operations with efficient coordination between hospital leadership, nursing and pharmacy staff.
- Assisted in developing training materials for new hires to streamline onboarding processes.
- Ensured compliance with state and federal regulations through regular audits and documentation reviews.
- Implemented process improvements that enhanced workflow efficiency within the inpatient pharmacy department.
- Developed strong relationships with fellow healthcare professionals, fostering an atmosphere of collaboration and teamwork to achieve common goals.
Pharmacy Technician
Rite Aide Pharmacy
Battle Creek, MI
03.2009 - 11.2019
- Facilitated accurate and efficient medication preparation and dispensing to enhance patient care.
- Directed inventory control processes to maintain stock availability while minimizing excess.
- Managed prescription order processing through pharmacy management software to maintain high standards of accuracy.
- Managed pharmacy workspace cleanliness and organization to support compliance with safety regulations.
- Facilitated communication by addressing questions from customers and healthcare providers to enhance service quality.
- Oversaw medication stocking and labeling processes to maintain precise inventory records.
- Ensured accuracy in dosage calculations and label preparation for filled prescriptions to maintain patient safety.
Education
Certificate of Technical Studies - Pharmacy Technician
Everest Institute
Kalamazoo, MISkills
Pharmacy software proficiency
Inventory control
Drug utilization review
Hospital pharmacy operations
Automated dispensing
Vendor relations
Data tracking
Current Michigan pharmacy technician license
Controlled substance oversight
Critical thinking
Teamwork and collaboration
Timeline
Inpatient Pharmacy Technician
Beacon Kalamazoo Health System
11.2019 - Current
Pharmacy Technician
Rite Aide Pharmacy
03.2009 - 11.2019
Certificate of Technical Studies - Pharmacy Technician
Everest Institute