Shannon Cunningham
Centennial,Colorado
Summary
Looking to leverage a work experience that highlights customer service skills, creative problem-solving, leadership, and management skills that will prepare me to excel in the corporate world.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist and Director Assistant
All Souls Early Learning Center
05.2022 - Current
- Tasked with collecting, checking, and filing all the necessary documentation, training certifications, and medical requirements for teachers, students, and parents.
- Kept up with Licensing Requirements for the Early Learning Center.
- Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process.
Head Swim Coach
Homestead Farm Tarpon Swim Club
05.2022 - 08.2023
- Coached and advised 100 swimmers ages 3 to 18.
- Managed a staff of 5 assistant coaches, requiring the use of proficient problem-solving skills and clear communication.
- Established clear benchmarks for performance and monitored individual and team progress.
- Coordinated special events such as pre-season fundraisers, practices, and team bonding to support team goals.
Barista
Not Your Average Joe
10.2021 - 05.2022
- Worked alongside adults with special needs and created a work environment safe for atypical individuals.
- Made product recommendations based on a thorough understanding of each customer's needs and preferences.
- Analyzed overall atypical coworkers' performance and recommended adjustments to fit their work goals, supporting individual progression.
Education
Bachelor of Science - Human Relations
University of Oklahoma
Norman, Oklahoma05.2024
High School Diploma -
Regis Jesuit High School
Aurora, Colorado05.2020
Skills
- Self-motivated Leader
- Excellent Communication and Interpersonal Skills
- Preforms well under stress
- Analytical and Critical Thinking
Timeline
Front Desk Receptionist and Director Assistant
All Souls Early Learning Center
05.2022 - Current
Head Swim Coach
Homestead Farm Tarpon Swim Club
05.2022 - 08.2023
Barista
Not Your Average Joe
10.2021 - 05.2022
Bachelor of Science - Human Relations
University of Oklahoma
High School Diploma -
Regis Jesuit High School
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