Shannon Cunningham

· Managed the inspection and processing of returned parts, ensuring only resalable items were accepted and accurately documented in the BMS inventory tracking system.

· Analyzed inventory data to identify trends and implement process improvements, resulting in a more efficient returns process.

· Conducted biweekly meetings to discuss work plan updates, metrics, goals, and safety, enhancing team performance and communication.

· Processed and tracked shipments for major clients including Amazon, Wayfair, and Home Depot, utilizing Microsoft Windows and various shipping platforms.

· Implemented strategies to streamline packing and shipping processes, reducing errors and improving order accuracy.

· Collected and analyzed shipping data to assess cost-effectiveness and optimize packaging methods.

· Managed inventory by processing customer orders, pulling and packing products, and ensuring accurate shipment preparation.

· Utilized RF scanners to reduce fulfillment errors and maintain inventory accuracy.

· Analyzed order fulfillment metrics to identify areas for improvement and contributed to enhanced inventory control.