Shannon Cusato
Essington,PA
Summary
Proven leader in kitchen and team management, I significantly enhanced kitchen efficiency at The Nutrition Group through streamlined processes and optimal staff scheduling. Expert in inventory management and food safety, my approach has fostered teamwork, reduced waste, and improved service quality, embodying a commitment to excellence and efficiency.
Overview
26
26
years of professional experience
Work History
Kitchen Manager
The Nutrition Group
Essington, PA
10.2022 - Current
- Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
Assistant General Manager
Wawa Food Markets
02.1998 - 02.2021
- Optimized scheduling practices to ensure appropriate coverage during peak hours while minimizing labor costs.
- Implemented staff training programs that improved service quality and increased customer loyalty.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
- Enhanced communication among team members through regular meetings, promoting an open dialogue about challenges and opportunities for improvement.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Managed team schedule with eye for coverage needs and individual strengths.
Education
High School Diploma -
Interboro High School
Prospect Park, Pa06.1995
Skills
Kitchen staff coordination
Kitchen Management
Product Rotation
Purchasing
Serv Safe Certified
Quality Assurance
Supply Ordering
Workflow Planning
Food Safety
Scheduling
Inventory Management
Proficient in Microsoft Office
Timeline
Kitchen Manager
The Nutrition Group
10.2022 - Current
Assistant General Manager
Wawa Food Markets
02.1998 - 02.2021
High School Diploma -
Interboro High School