Shannon Custer
Ringgold,GA
Summary
Shannon partners with employers to create strategic and innovative clinical solutions to improve the health of their workforce. Shannon’s primary responsibilities include business and medical operations for more than 20 clients and 60 different clinic locations across the country.
In 2023 Shannon had responsibility in managing over $34.4 million in revenue.
Overview
4
4
years of professional experience
Work History
Head of Center Operations and Client Services
Evernorth Workplace Care
09.2020 - Current
- Responsible for all day to day Operations and Client Services for Evernorth Workplace Care.
- Manages the full Onsite Health Center portfolio on a national basis and helps to oversee and drive strategy and operations for a total population health model.
- This role leads operations and client service delivery while growing the profitability and model expansion opportunities based on current and emerging business strategies.
- Added a new service line in 2023 for Occupational Health Services
Education
Masters Certificate - Organizational Leadership
Seton Hall University
South Orange, NJ02.2021
MBA - Healthcare
University of Texas At Tyler
Tyler, TX05.2019
Bachelor of Science - Healthcare Administration
Grand Canyon University
Phoenix, AZ05.2017
Skills
- Organization
- Team Management
- Critical Thinking
- Public Speaking
- Customer Relations
Timeline
Head of Center Operations and Client Services
Evernorth Workplace Care
09.2020 - Current
Masters Certificate - Organizational Leadership
Seton Hall University
MBA - Healthcare
University of Texas At Tyler
Bachelor of Science - Healthcare Administration
Grand Canyon University
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