Summary
Overview
Work History
Education
Skills
Timeline
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Shannon Davis

Portland,OR

Summary

Motivated Mortgage Loan Processor with 20 plus years of experience in mortgage loan processing, customer service, financial analysis, and regulatory compliance. Strong attention to detail and organizational skills. Proven track record of generating mortgage loan leads and closing loans.

Overview

10
10
years of professional experience

Work History

Senior Mortgage Loan Processor

SecurityNational Mortgage Company
09.2021 - Current
  • Processed mortgage loan applications and provided support to loan officers
  • Collected and verified borrower information
  • Prepared loan files for underwriting
  • Ensured compliance with regulatory requirements
  • Reviewed financial statements and contacted institutions and customers to clarify details.
  • Handled any conditions sent from underwriting departments.
  • Maintained a high level of accuracy in data entry, ensuring all loan applications were processed without errors.
  • Mentored junior colleagues, offering guidance on best practices for managing workloads and meeting performance metrics.
  • Reduced turnaround time for mortgage approvals through effective communication with underwriters and loan officers.
  • Managed a large pipeline of loans, prioritizing tasks to ensure deadlines were met consistently.
  • Adapted quickly to changing market conditions, effectively adjusting workflow priorities based on fluctuating application volumes or regulatory shifts.

Senior Mortgage Loan Processor

Finance of America Mortgage
04.2016 - 08.2021
  • Reviewed financial statements and contacted institutions and customers to clarify details.
  • Handled any conditions sent from underwriting departments.
  • Collaborated with team members to meet monthly targets, contributing to the overall success of the department.
  • Delivered exceptional results under tight deadlines while maintaining a high standard of quality control throughout each stage of the loan process.
  • Prepared file for final clear-to-close by branch management.
  • Set up and completed loan submission packages.

Senior Mortgage Processor

SecurityNational Mortgage Company
11.2014 - 04.2016
  • Increased closing ratio by proactively identifying potential issues and working with parties involved to resolve them quickly.
  • Developed strong relationships with realtors, title companies, and other industry professionals to facilitate smooth transactions.
  • Provided exceptional customer service by addressing borrower concerns promptly and professionally.
  • Demonstrated expertise in various loan products, offering tailored solutions to meet clients'' unique needs.

Education

Bachelor of Arts - Business Management

Southern Oregon University
Ashland, OR
06-1992

Skills

  • Mortgage loan processing
  • Loan underwriting
  • Financial analysis
  • Customer service
  • Sales
  • Regulatory compliance
  • Attention to detail
  • Organizational skills

Timeline

Senior Mortgage Loan Processor

SecurityNational Mortgage Company
09.2021 - Current

Senior Mortgage Loan Processor

Finance of America Mortgage
04.2016 - 08.2021

Senior Mortgage Processor

SecurityNational Mortgage Company
11.2014 - 04.2016

Bachelor of Arts - Business Management

Southern Oregon University

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Shannon Davis