Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Work Availability
Quote
Volunteer
Shannon Derr

Shannon Derr

Retail And Team Manager
Branson,MO

Summary

Proficient Retail and Team Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.

Overview

4
4
years of post-secondary education
22
22
years of professional experience

Work History

Store Manager

Christopher & Banks Corp
Branson, MO
02.2010 - Current
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Increased profits through effective Customer Service training and troubleshooting profit loss areas.

Store Manager

Forever 21
Springfield, MO
11.2007 - 01.2010
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
  • Supervised guests at front counter, answering questions regarding products.
  • Oversaw, trained and encouraged 60 sales associates and assistant managers, promoting a culture of efficiency and performance.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.

General Manager

Busters Video
Ozark, Missouri
10.2003 - 11.2007
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
  • Designed modern employee recognition program which boosted productivity and improved morale.
  • Developed effective business plans to align strategic decisions with long-term objectives.

Mortgage Loan Processor

Ozark Bank
Ozark, Missouri
01.2000 - 12.2004
  • Coordinated closing process with attorneys, title companies and government clerks.
  • Evaluated approvals against established bank and government lending standards.
  • Interviewed clients regarding loan needs and financial histories and conveyed information regarding application processes.
  • Set up and completed loan submission packages.
  • Handled any conditions sent from underwriting departments.
  • Upheld complete confidentiality of all submitted information according to release guidelines.
  • Worked with underwriters to fix application problems and resolve issues.

Education

High School Diploma -

Ozark High School
Ozark, MO
08.1995 - 05.1999

No Degree - Associate of Arts

Ozark Technical Community College
Springfield, MO

Skills

Relationship building and management

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Accomplishments

  • Supervised team of 60 staff members.
  • Reached $2 million in sales 7 years in a row
  • Recruited, trained and promoted 5 employees into management positions
  • Recruited, hired and trained 60 plus employees at one time

Timeline

Store Manager

Christopher & Banks Corp
02.2010 - Current

Store Manager

Forever 21
11.2007 - 01.2010

General Manager

Busters Video
10.2003 - 11.2007

Mortgage Loan Processor

Ozark Bank
01.2000 - 12.2004

High School Diploma -

Ozark High School
08.1995 - 05.1999

No Degree - Associate of Arts

Ozark Technical Community College

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Take care of your people and they will take care of you!
Shannon Derr

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Shannon DerrRetail And Team Manager