SHANNON DOYLE
Westland,MI
Summary
Focused professional skilled in stabilizing and assessing patients in emergency situations seeking employment that utilizes my abilities and expertise, while supporting the company's objectives, and offering great prospects for professional advancement and personal enrichment.
Overview
10
10
years of professional experience
Work History
Emergency Medical Technician
Michigan Medicine
01.2022 - Current
- Start IV’s, lab work. - EPIC - BLS/ACLS/PALS certified - Assist Physicians with procedures - Trauma Bays
- Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
- Maintained safe environment for all involved parties by adhering to strict safety measures during emergency situations.
EMT-B
Beaumont Dearborn
10.2021 - 01.2022
- IV's and lab work
- Improved patient outcomes by efficiently assessing, treating, and stabilizing medical conditions in emergency situations.
- Conducted patient intake and triage procedures.
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
Phlebotomist
Sparrow Hospital
11.2020 - 08.2021
- Maintained high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
Phlebotomist/Lab Assistant
Mercy Health Muskegon
05.2018 - 10.2020
- Respond to Trauma/Code Blue calls within Hospital - Collection of specimens from patients in high stress situations.
- Centrifuged blood samples as outlined in clinical protocols.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
Phlebotomy
Sparrow Hospital
09.2017 - 05.2018
- Verifies Patient information verbally/visually before cannulation. - Obtains blood Specimens by performing venipuncture, Heel/Finger Sticks and occasional Arterial cannulation. - Maintains specimen integrity by using aseptic technique, following department procedures, as well as isolation protocol. - Data Entry, customer service
- Demonstrated adaptability in performing both routine blood collections as well as more specialized collections such as therapeutic phlebotomy or difficult-to-draw patients.
- Strengthened relationships with patients by providing compassionate care, actively listening to their concerns, and addressing any fears or anxieties related to phlebotomy procedures.
Lab Tech
McLaren Hospital
04.2016 - 09.2017
- Phlebotomy - Central processing of all Specimens - Q/A on all Outreach documentation - Prepare lab results for Physicians - Data Entry/Customer Service.
- Maintained high level of accuracy in test results by following strict quality control procedures.
- Maintained documentation on tests performed in lab.
- Documented information by maintaining daily logs and equipment record books.
Nursing Assistant
Henry Ford Hospital Wyandotte
01.2015 - 04.2016
- Phlebotomy
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Proactively identified changes in patient condition or behavior, alerting appropriate healthcare personnel for prompt intervention when necessary.
Education
Associate of Applied Science - MRI Program
Mid-Michigan College
Harrison, MI08.2025
EMT-B, NREMT
Great Lakes EMS Academy
Grand Rapids, MI09.2020
Some College (No Degree) - Biology
DePaul University
Chicago, ILSkills
- BLS, ACLS and PALS certified
- Patient Assessments
- Critical decision-making skills
- Vital signs monitoring
- Direct Patient Care
- Supply Restocking
Letter
Shannon DOYLE 30540 Steinhauer St Westland, MICHIGAN 48186 • 231-725-5053 • doyles0177@gmail.com
July 10, 2024
Michigan Medicine
RE: Patient Care Tech Associate #251407
Dear Hiring Manager, As an experienced Emergency Medical Technician, the advertisement for Patient Care Tech Associate with Michigan Medicine sparked my interest. When reviewing the position requirements and your organization's website, I was excited to find that my qualifications and personal strengths align with your needs and mission.
I bring a comprehensive set of skills that I believe will be valuable to Michigan Medicine. In my Emergency Medical Technician role, I honed my abilities in clerical and technical skills, providing a firm foundation for the Patient Care Tech Associate position. My communication, people-centric nature, and compassion have afforded me excellent teamwork skills. I am currently pursuing my studies in the MRI program at Mid-Michigan College and anticipate graduating in August next year.
I am excited to contribute my talents and proficiency in customer service toward your team efforts. As an engaging communicator with a proven track record in patient safety, my focus on building strong professional relationships has been a beneficial asset throughout my career. Please review my enclosed resume for a more in-depth illustration of my work history and accomplishments.
I would appreciate the opportunity to interview at your earliest convenience. I'm eager to discuss how my personality and background fit the Patient Care Tech Associate role. Thank you for your time and consideration of my candidacy.
Sincerely,
Shannon Doyle
Timeline
Emergency Medical Technician
Michigan Medicine
01.2022 - Current
EMT-B
Beaumont Dearborn
10.2021 - 01.2022
Phlebotomist
Sparrow Hospital
11.2020 - 08.2021
Phlebotomist/Lab Assistant
Mercy Health Muskegon
05.2018 - 10.2020
Phlebotomy
Sparrow Hospital
09.2017 - 05.2018
Lab Tech
McLaren Hospital
04.2016 - 09.2017
Nursing Assistant
Henry Ford Hospital Wyandotte
01.2015 - 04.2016
Associate of Applied Science - MRI Program
Mid-Michigan College
EMT-B, NREMT
Great Lakes EMS Academy
Some College (No Degree) - Biology
DePaul University
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