Shannon Duhaime
Chester,NH
Summary
Experienced with creating safe and engaging environment for children. Uses effective communication to interact with both children and parents, ensuring clear understanding of expectations. Track record of managing multiple tasks simultaneously, demonstrating strong organizational skills and attention to detail.
Overview
5
5
years of professional experience
Work History
Babysitter
Friends/Neighbors
2022.09 - Current
- Supervised children in safe environments, ensuring their well-being and security.
- Developed engaging activities tailored to children's interests and age levels.
- Assisted with homework, promoting educational growth and independent learning.
- Communicated effectively with parents regarding children's progress and daily activities.
- Maintained cleanliness and organization of play areas for optimal safety and enjoyment.
- Implemented routines that fostered discipline and responsibility among children.
- Adapted to changing needs of children, demonstrating flexibility in caregiving approach.
- Established trusting relationships with children, enhancing their comfort and confidence while away from parents.
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Taught children to organize toys, wash hands, and share by leading by example.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
- Communicated with parents regarding children's progress and development, raising any issues.
- Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
- Implemented consistent routines for naptime, bedtime, meal preparation, and other daily tasks to create stability within the home environment for the children in my care.
- Planned fun outings and educational activities to keep children entertained.
- Promoted healthy habits by preparing nutritious meals and snacks for children daily.
- Enhanced language development by engaging in storytelling, reading books, and encouraging conversation among the children under my care.
- Ensured proper hygiene among kids under my care by teaching them about personal cleanliness thus promoting good health habits.
- Fostered creativity through engaging arts and crafts projects, stimulating imagination and expression.
- Provided compassionate care during emergencies or illness, administering first aid when necessary and communicating promptly with parents regarding any concerns or incidents.
- Assisted in developing self-confidence with age-appropriate responsibilities and chores.
- Collaborated closely with parents regarding behavioral issues implementing strategies that improved overall behavior patterns.
Group Leader
Elite Schools
2022.09 - 2025.05
- Led curriculum development initiatives to enhance educational programs and align with best practices.
- Coordinated training sessions for educators, fostering professional growth and collaboration among staff.
- Facilitated communication between administration and teaching staff, ensuring alignment on goals and expectations.
- Implemented feedback mechanisms to assess student performance and drive instructional improvements.
- Led by example, demonstrating commitment to the company''s mission and consistently delivering high-quality work.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Trained new team members by relaying information on company procedures and safety requirements.
- Supported staff with developing professional skills and abilities, uplifting team performance.
- Established clear goals and expectations for the team, promoting accountability and fostering a high-performance culture.
- Resolved conflict quickly to limit operational disruption and maintain positive, productive working environments.
- Assisted students with homework issues and helped to incorporate positive study skills.
Cashier
Hannaford Supermarket
2021.02 - 2021.12
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer through regular counting and reconciliation.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Managed inventory levels by restocking shelves and organizing merchandise displays.
- Handled customer complaints with professionalism to ensure satisfaction and loyalty.
- Implemented strategies for reducing wait times during peak hours, improving service efficiency.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Ski Instructor
McIntyre Ski Area
2020.12 - 2021.04
- Assisted in teaching skiing techniques to beginners, enhancing their comfort and confidence on the slopes.
- Demonstrated proper use of ski equipment, ensuring safety and correct handling for all participants.
- Observed student performance, providing constructive feedback to facilitate skill improvement and personal growth.
- Collaborated with senior instructors to develop engaging lesson plans tailored to varying skill levels.
- Maintained cleanliness and organization of equipment area, promoting a safe learning environment for students.
- Engaged with students to foster a positive and encouraging atmosphere throughout lessons.
- Adapted teaching methods based on individual student needs, reinforcing understanding of skiing fundamentals.
- Promoted a positive learning environment with clear communication, patience, and encouragement throughout each lesson.
- Enhanced safety awareness among students through comprehensive instruction on equipment use and slope navigation.
- Increased student satisfaction and retention rates by providing individual attention, support, and constructive feedback.
- Adapted teaching methods according to weather conditions and terrain changes for optimal student success on the slopes.
- Collaborated with fellow instructors to share best practices, refine teaching methods, and maintain consistency across the team.
- Developed strong relationships with clients, resulting in repeat bookings and recommendations to friends or family members.
- Designed and implemented skill-building exercises that catered to the varying abilities of students, leading to their increased confidence on the slopes.
Education
High School Diploma -
Pinkerton Academy
Derry, NH06.2025
Skills
- Patience and empathy
- Problem-solving
- Time management
- Strong work ethic
- Reliability
- Following directions
- Critical thinking
- Dependability
- Reliability and punctuality
- Flexible scheduling
- Maintaining safe environment
- Child supervision
- Attention to detail
- Conflict resolution
- Toddler care experience
- Adaptability and resilience
- Childcare
- Active listening
- Meal and snack times
- Managing routines
- Housekeeping
- Schedule management
- Activity planning
- School-age children experience
- Routine management
- Homework assistance
Timeline
Babysitter
Friends/Neighbors
2022.09 - Current
Group Leader
Elite Schools
2022.09 - 2025.05
Cashier
Hannaford Supermarket
2021.02 - 2021.12
Ski Instructor
McIntyre Ski Area
2020.12 - 2021.04
High School Diploma -
Pinkerton Academy