Summary
Overview
Work History
Education
Skills
Timeline
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Shannon Ellison

Dallas,TX

Summary

Encouraging manager and problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

4
4
years of professional experience

Work History

ASSISTANT DIRECTOR/OFFICE MANAGER

Hope Day School
02.2022 - Current
  • Recorded expenses and maintained accounting records
  • Conducted regular safety drills to ensure preparedness in case of emergency situations at school premises.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation
  • Oversee office inventory activities by ordering and requisitions and stocking and shipment receiving
  • Transferred and directed phone calls, guests and mail to correct staff members
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Streamlined communication between teachers, parents, and administrators to foster a collaborative learning environment.
  • Oversee the recruitment, hiring, and onboarding process for new educators to maintain a high-quality teaching staff.
  • Implemented effective conflict resolution strategies for resolving issues among faculty members or between students.
  • Mentored new teachers through observation, feedback, and professional development opportunities.

DIRECTOR OF CHILDCARE

NV KIDS ACADEMY
08.2020 - 01.2022
  • Engaged with parents and families to build positive relationships for children to thrive
  • Operated under licensing guidelines to protect health, safety and well-being of children
  • Managed program paperwork and child records to comply with state requirements
  • Planned and monitored curriculum and program activities and liaised with teachers to create fun and engaging learning experiences
  • Evaluated staff and offered guidance to enhance knowledge, skills and professional development to optimize learning environment
  • Attended approved training and continuing education courses to maintain certifications
  • Recruited, selected and retained high-quality staff to reduce turnover and foster stability.
  • Coordinated with local schools and community organizations to provide resources, referrals, and support for families as they navigate early childhood education options.
  • Maintained high levels of parent satisfaction through regular updates on child progress reports as well as hosting family engagement events.
  • Enhanced childcare program quality by implementing innovative educational activities and hands-on learning experiences.
  • Mentored new hires during their onboarding process, sharing best practices for engaging young learners effectively in the classroom setting.
  • Evaluated program effectiveness regularly through data analysis and made necessary adjustments to meet desired outcomes.
  • Assisted families in accessing financial assistance options to make childcare more affordable for diverse communities served.

Education

BBA - Human Resources Management

Strayer University
Washington, DC

Associate of Arts - Early Childhood Education

Brookhaven College
Dallas, TX
05.2007

High School Diploma -

Sunset High School
Dallas, TX
05.1995

Skills

  • Team Management
  • Office Supplies and Inventory
  • Customer Service
  • Training and Development
  • Hiring and Training
  • Onboarding and Orientation
  • Problem-solving abilities
  • Accounts Payable and Accounts Receivable
  • Policy and Procedure Modification
  • Payroll Administration

Timeline

ASSISTANT DIRECTOR/OFFICE MANAGER

Hope Day School
02.2022 - Current

DIRECTOR OF CHILDCARE

NV KIDS ACADEMY
08.2020 - 01.2022

BBA - Human Resources Management

Strayer University

Associate of Arts - Early Childhood Education

Brookhaven College

High School Diploma -

Sunset High School

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Shannon Ellison