Shannon Felmley

• As a Clinical ANII, daily responsibilities include supervising 75 staff members with various skill levels and leading the department's daily operations. Tasks included resource management, time management, and coordinating with an interdisciplinary team to optimize patient care.
• Performed real-time chart audits for patients ensuring accuracy and completeness of information while capitalizing on opportunities for process improvement.
• Resolved conflicts among staff members by employing effective communication techniques and seeking mutually beneficial solutions when issues arose.
• Evaluated staff performance regularly, providing constructive feedback and support for professional development opportunities.
• Managed scheduling to ensure optimal coverage while maintaining a healthy work-life balance for staff members.
• Collaborated with other departments to streamline processes and enhance interdisciplinary teamwork, ultimately improving continuity of care for patients.
• Participated in hospital-wide initiatives aimed at improving overall patient experience and satisfaction levels.
• Maintained open lines of communication with patients'' families to ensure their needs were met and concerns addressed promptly.
• Ensured timely documentation of all nursing activities within electronic medical records system, contributing to accurate record keeping and informed decision-making processes.
• Communicated with members of medical staff and department heads during weekly update meetings.
• Promoted a positive work environment by fostering open communication, teamwork, and professional growth opportunities for nursing staff.
• Streamlined nursing operations for efficiency and quality improvement by conducting regular audits and addressing areas of concern.
• Supervised, directed, and motivated high-quality performance from nursing staff.
• Established and continuously optimized unit schedules and individual work assignments.
• Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
• Evaluated skills of nursing personnel and verified staff certifications for validity.
• Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
• Promoted professional development opportunities to encourage nurses to pursue continuous training.

Provide direct nursing care in the emergency department, cross trained in the resuscitation room, pediatrics, triage, mobile intensive care nurse, and disaster preparedness. Attend monthly meetings participating and assisting with performance improvement in the Emergency Medicine Performance Improvement Committee. Assist in facilitating new practice and educating staff through precepting, skills day teaching, and real time coaching on the unit. Participating in continuing educational programs to maintain and develop clinical and leadership expertise. Participate in the development, interpretation, training, and staff accountability with emergency department structure standards. Provide relief charge nurse when needed, ensuring adequate staffing, supplies, patient care, and unit needs are met.

• Maintained strong working relationships with physicians and ancillary staff, fostering a collaborative approach to patient care delivery.
• Responded to patient emergencies to provide prompt and correct intervention .
• Educated patients and families to increase understanding of condition and best ways to manage.
• Collaborated with interdisciplinary teams for optimal patient outcomes and efficient care coordination.
• Mentored new nursing staff, fostering professional growth and team building within the unit.
• Administered medications and treatments to manage patient's condition.
• Utilized evidence-based practice to assess and provide care for patients.
• Participated in quality improvement initiatives to improve patient care outcomes.
• Utilized advanced assessment skills to identify early indications of deterioration in a patient''s condition, enabling prompt intervention when needed.
• Demonstrated knowledge of technical procedures and proper equipment use.
• Developed strong rapport with patients and families, promoting open communication channels for effective collaboration in treatment plans.
• Ensured accurate documentation of all patient records, contributing to improved quality assurance measures.
• Maintained patient confidentiality by protecting unauthorized access to personal information.
• Monitored patients, evaluated results, and recommended further courses of treatment to quickly improve patient outcomes.
• Acted as a clinical resource for colleagues seeking guidance on best practices or challenging cases, contributing to a supportive learning environment within the unit.
• Stayed current with health system initiatives and incorporated evidence-based practice and research into care routine.
• Handled patient discharge planning, arranging for follow-up care after leaving healthcare facility.
• Coordinated seamless transitions between levels of care by effectively communicating with multidisciplinary team members throughout the process.
• Served as a patient advocate, ensuring individual needs were met and concerns addressed promptly.
• Streamlined workflow processes, improving overall efficiency within the unit.
• Handled patient transfers, following safety protocols to prevent injuries.
• Improved patient satisfaction with empathetic communication and timely response to concerns.

Provide direct patient care in the emergency department. Through out my CNII title I became cross trained in the resuscitation room, pediatrics, triage, mobile intensive care, and primary preceptor. Independently maintain safe and effective care to patients with different acuity levels in a time-restricted and demanding environment. Constantly communicated and collaborated with physicians and other healthcare professionals to ensure optimal care was given to patients in a timely manner. Worked efficiently in high stress situations while ensuring patient safety and dignity. Applied strong commitment to quality control by ensuring cohesiveness through effective communication among care givers, following department structure standards and hospital policy and procedures.

Provide direct patient care through primary nursing process, covering high acuity patients in a medical/surgical/telemetry unit. Act as a patient advocate, assessed patient status and engaged in precise, effective communication with health care providers. Fulfilled the role of relief charge nurse, supervising 9 registered nursed and ancillary staff for a 36 bed unit. Particpated in staff education through precepting and provision of in-services.