Carson Gudel
Rancho Murieta,CA
Summary
Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction. Hardworking and flexible individual takes reservations, phone calls and handles payments. Outstanding multitasker with a decently in-depth knowledge of software.
Overview
2
2
years of professional experience
Work History
Front Desk Assistant
Cupola Spa and Salon
09.2023 - 08.2024
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
- Facilitated smooth operations during peak times with effective multitasking skills, managing multiple guest interactions simultaneously.
- Handled payment and bill processing, change giving and payment collecting for guests.
- Streamlined check-in and check-out processes for improved efficiency and customer experience.
- Maintained guest confidentiality by adhering to strict privacy policies when handling personal information and payments.
- Managed multi-line phone system, directing calls to appropriate departments while maintaining a friendly demeanor.
- Maintained clean and organized front desk areas to uphold polished company image.
- Answered multi-line phone system and enthusiastically greeted callers.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
Assistant
Lands Graphics Fencing Company
06.2022 - 09.2023
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Demonstrated adaptability by quickly mastering new software applications for various tasks.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Education
None
Pleasant Grove High School
Elk Grove, CA05-2024
No Degree - Sociology-Criminology
Louisiana State University
Baton Rouge, LA05-2028
Skills
- Excellent communication
- Problem-solving skills
- Hospitality services
- Time management
- Scheduling appointments
- Maintaining cleanliness
- Attention to detail
- Multitasking and organization
Timeline
Front Desk Assistant
Cupola Spa and Salon
09.2023 - 08.2024
Assistant
Lands Graphics Fencing Company
06.2022 - 09.2023
None
Pleasant Grove High School
No Degree - Sociology-Criminology
Louisiana State University
Similar Profiles
Dawn EdmondsonDawn Edmondson
Master Stylist / Salon Manager at Sirius Day Spa, Salon & Med SpaMaster Stylist / Salon Manager at Sirius Day Spa, Salon & Med Spa
Rosann BaileyRosann Bailey
Esthetician at Hotlocks Salon Spa / Salon NorhtEsthetician at Hotlocks Salon Spa / Salon Norht
Katie MitchellKatie Mitchell
Hairstylist/Education Coordinator at Spa Concepts Salon & Spa (Aveda)Hairstylist/Education Coordinator at Spa Concepts Salon & Spa (Aveda)
Savannah PorterfieldSavannah Porterfield
Education Specialist, Mild/Moderator at Amador County Unified School DistrictEducation Specialist, Mild/Moderator at Amador County Unified School District
Carly SutfinCarly Sutfin
Sales Associate Lead at Sherwin WilliamsSales Associate Lead at Sherwin Williams