Shannon Fischer
Plant City,FL
Summary
Patient-focused Clinical Supervisor with more than 13 years of experience and success in delivering outstanding care to patients. Adept at developing robust programs to educate nurses and improve patient outcomes. Competent Dermatology Clinical Supervisor with demonstrated understanding of services, programs and resources. Forward-thinking, resourceful and dedicated professional with excellent understanding of reporting, quality assurance and training needs. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
14
14
years of professional experience
Work History
Biologic Coordinator Speaker
Johnson & Johnson
02.2015 - Current
- Train other medical offices on the Prior Authorization process with Insurance companies and assist with Copay Assistance.
- Assist in overcoming denials with specific insurance companies.
- Increased efficiency by streamlining coordination processes and implementing new organizational systems.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
Biologic Coordinator Speaker
AbbVie
02.2015 - Current
- Train other medical offices on the Prior Authorization process with Insurance companies and assist with Copay Assistance.
- Assist in overcoming denials with specific insurance companies.
- Increased efficiency by streamlining coordination processes and implementing new organizational systems.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
Clinical Supervisor
Florida Westcoast Skin & Cancer Center-Dr.Scannon
06.2010 - Current
- Streamlined documentation processes, reducing administrative workload for clinicians and improving efficiency.
- Enhanced patient experience by providing compassionate care and thorough education on skincare routines.
- Assisted dermatologists with various procedures, improving patient treatment outcomes and satisfaction.
- Increased clinic efficiency by maintaining organized patient records and scheduling appointments in a timely manner.
- Provided support during skin surgeries, ensuring optimal results and minimizing complications.
- Conducted initial consultations for new patients, gathering pertinent medical history information for accurate diagnoses.
- Trained new team members in biologics handling and processing procedures, fostering a collaborative work environment.
Education
High School Diploma -
Brandon High School
Brandon, FL05.2008
Skills
- Administrative Leadership
- Staff Supervision
- Process Improvements
- Multidisciplinary team collaboration
- Patient Management
- Clinical Documentation
- Appointment Scheduling
- Insurance Verification
- Phototherapy Administration
- Dermatologic Procedures
Additional Information
References:
Michael A Scannon M.D
813-493-3720
Sandra Snyder PA-C
813-340-1927
Cyndy Kellogg- Office Manager
813-817-7108
Barbara Palenzuela- Assistant Office Manager
813-999-5160
Timeline
Biologic Coordinator Speaker
Johnson & Johnson
02.2015 - Current
Biologic Coordinator Speaker
AbbVie
02.2015 - Current
Clinical Supervisor
Florida Westcoast Skin & Cancer Center-Dr.Scannon
06.2010 - Current
High School Diploma -
Brandon High School
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