Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shannon Fisher

Fairfield,CA

Summary

Results orientated, professional with extensive experience in office management, human resources, customer service, executive and administrative support. Solid work ethic combined with a commitment to excellence in all projects undertaken. Analytical with attention to detail, consistency, and good follow through. Experienced non-medical Care Provider offering 6+ years of expertise providing in-home care. Complete domestic duties, help patients with self-care and hygiene and provide companionship. Experienced working with children and elderly, with skill anticipating and proactively addressing client needs. Friendly and engaging with strong attention to detail. In addition to my experience as a caregiver, I am also a welcoming clerical professional with 14 years of experience in an office setting assisting customers and teammates. Positive and upbeat attitude while greeting and interacting with customers, answering calls, and maintaining lobby appearance.

Overview

38
38
years of professional experience

Work History

Care Provider

IHSS
01.2020 - Current
  • Provide non-medical in home care services to individuals with disabilities
  • Accompany to medical appointment
  • Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
  • Reduced patient anxiety and stress through effective communication and active listening skills.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.

Caregiver

Pacific Home Care
06.2019 - Current
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
  • Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.

Office Services Coordinator / Human Resources and Administration

OOCL (USA) INC.
04.2001 - 01.2015
  • Manage supply and demand needs, administer
  • Maintain OSHA Labor law posters for all offices in North America
  • Prepare various HR reports/ metrics on a weekly, monthly and yearly basis
  • Assist in implementation of company policies and procedures
  • Examined source documents for coding errors
  • Create and maintain employee files, scan and electronically file sensitive / confidential documents
  • Prepare and process new hire packets
  • Adept at arranging meetings and conference room bookings and supply required materials
  • Trained department staff on Receptionist duties, mailroom responsibilities & general office tasks

Receptionist

  • Answer and direct incoming calls using a multi- line Cisco systems IP telephone
  • Greet and badge visitors, monitor visitor access, maintain visitor logs
  • Update appropriate reference material for front desk
  • Safety coordinator
  • Create facility maintenance requests

Activities Assistant

Vale Care Center
02.1987 - 12.1991
  • Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.
  • Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
  • Promoted cognitive health by designing mentally stimulating activities such as trivia games, puzzles, and memory exercises.
  • Planned, coordinated, and implemented activities to address needs of participants with varying abilities.

Education

Skills

Proficient in MS office (Word, Excel, Outlook) HRMS, Cisco IP phone

Experience with all general office equipment

Excellent organizational skills, decision making and problem solving capabilities

Ability to prioritize and manage multiple tasks

Exceptional communication skills

Emotional Support

Medication reminders

Companionship skills

Activity Supervision

Respite Care

Special Needs Care

Dependable and Responsible

Administrative Support

Time Management

Timeline

Care Provider

IHSS
01.2020 - Current

Caregiver

Pacific Home Care
06.2019 - Current

Office Services Coordinator / Human Resources and Administration

OOCL (USA) INC.
04.2001 - 01.2015

Activities Assistant

Vale Care Center
02.1987 - 12.1991

Shannon Fisher