Shannon Franklin
Rathdrum,ID
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
Work History
Cook
Rehabilitation Hospital of the Northwest
Post Falls, Idaho
02.2023 - Current
- Prepared meals following dietary guidelines for patients in rehabilitation.
- Maintained cleanliness and organization of kitchen and food storage areas.
- Operated kitchen equipment safely while adhering to health standards.
Line Cook
Elmers
Coeur d'Alene, Idaho
07.2019 - 12.2022
- Cooked a variety of dishes according to standardized recipes and presentation guidelines.
- Collaborated with team members to ensure timely meal preparation during peak hours.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Cashier
Dollar Tree
Post Falls, Idaho
03.2018 - 07.2019
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced registers daily.
- Organized merchandise displays to enhance store appearance and accessibility.
Customer Service Cashier
Walmart
Hayden, Idaho
01.2017 - 06.2018
- Handled cash, credit transactions, and ensured accurate register balance.
- Assisted customers with purchases and payment processing at checkout.
- Collaborated with team members to improve service efficiency during peak hours.
Education
Some College (No Degree) - Sociology
North Idaho College
Coeur D'alene, IDSkills
- Time management
- Attention to detail
- Effective communication
- Multitasking and organization
- Hospitality and service industry background
- Customer service
Timeline
Cook
Rehabilitation Hospital of the Northwest
02.2023 - Current
Line Cook
Elmers
07.2019 - 12.2022
Cashier
Dollar Tree
03.2018 - 07.2019
Customer Service Cashier
Walmart
01.2017 - 06.2018
Some College (No Degree) - Sociology
North Idaho College
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