Shannon Franklin
Rathdrum,ID
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
Work History
Cook
Rehabilitation Hospital of the Northwest
Post Falls, Idaho
2023.02 - Current
- Prepared meals following dietary guidelines for patients in rehabilitation.
- Maintained cleanliness and organization of kitchen and food storage areas.
- Operated kitchen equipment safely while adhering to health standards.
Line Cook
Elmers
Coeur d'Alene, Idaho
2019.07 - 2022.12
- Cooked a variety of dishes according to standardized recipes and presentation guidelines.
- Collaborated with team members to ensure timely meal preparation during peak hours.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Cashier
Dollar Tree
Post Falls, Idaho
2018.03 - 2019.07
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced registers daily.
- Organized merchandise displays to enhance store appearance and accessibility.
Customer Service Cashier
Walmart
Hayden, Idaho
2017.01 - 2018.06
- Handled cash, credit transactions, and ensured accurate register balance.
- Assisted customers with purchases and payment processing at checkout.
- Collaborated with team members to improve service efficiency during peak hours.
Education
Some College (No Degree) - Sociology
North Idaho College
Coeur D'alene, IDSkills
- Time management
- Attention to detail
- Effective communication
- Multitasking and organization
- Hospitality and service industry background
- Customer service
Timeline
Cook
Rehabilitation Hospital of the Northwest
2023.02 - Current
Line Cook
Elmers
2019.07 - 2022.12
Cashier
Dollar Tree
2018.03 - 2019.07
Customer Service Cashier
Walmart
2017.01 - 2018.06
Some College (No Degree) - Sociology
North Idaho College