Shannon Garner
Charles Town,WV
Summary
Detail-oriented administrative professional with strong organizational and communication skills. Experienced in payroll processing, data entry, and providing comprehensive HR support. Strong technical proficiency and commitment to accuracy in financial data entry and record keeping. Experienced working in both accounting-focused and general office settings. Dedicated to upholding internal policies and standards in support of operational success.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Administrative Assistant /HR Admin
Laansu, Inc.
Sterling, VA
2022.10 - Current
- Provide administrative support to all levels of employees, including scheduling meetings, travel bookings, and creating job postings for open positions.
- Compose letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Maintain spreadsheets and run reports to gather and compare data to assist with payroll and invoicing tasks.
- Correspond with new hires to collect, review and submit their security paperwork and company onboarding documents.
- Conduct corporate onboarding presentation for new hires and provide them with important information on company policies and procedures.
- Provide support to the CRSS Coding contract in the form of data entry of cases and the corresponding quarterly Data Validation Projects.
- Coding contract support also includes inventory of Coding staff's equipment and any other paperwork submissions assigned by the project manager.
- Provide support to the CRSS Sampling contract as a Cooperation Liaison. This role includes communicating with POCs to resolve any problems with data collection, monitoring and updating the Area Documents for participating Police Jurisdictions, and providing support as needed when directed by the CRSS Sampling Coordinator and/or the Project Manager.
- Provide Human Resources support to all employees as the initial point of contact for benefits, payroll, and other questions.
- Process bi-weekly payroll, monthly invoices, and monitor assorted reports to ensure employee data remains current and compliant.
Accounts Payable Clerk
Fortessa Tableware Solutions LLC
Ashburn, VA
2022.09 - 2022.10
- Receive, process, and invoices for payment upon approval from appropriate persons.
- Process detailed weekly spreadsheets for various freight vendors (domestic and international).
- Bill invoices to appropriate Purchase Orders.
- Mail payments and remittances to vendors.
- Resolve account discrepancies with vendors.
- Post expense report entries for payment.
Bookkeeper
Mt. Pleasant Construction Co., Inc.
Jacksonville, NC
2020.08 - 2022.08
- Processed payroll, invoices, checks, and bank deposits, and maintained accurate financial records for all transactions
- Performed monthly bank and credit card reconciliations
- Maintained full compliance with monthly tax deposits and quarterly filings
- Assisted with general office functions as needed
Administrative Assistant
Mt. Pleasant Construction Co., Inc.
Jacksonville, NC
2017.12 - 2020.08
- Drafted professional business documents and correspondence for managers for internal and external communications.
- Completed heavy load of administrative tasks to include acquiring necessary permits for all new projects, receiving/ processing all incoming communications.
- Provided customer support and processed warranty requests from buyers for home repairs needed after purchase
Warranty Administrative Assistant
BMW of Sterling
Sterling, VA
2015.06 - 2016.04
- Used Reynolds & Reynolds with other internal software to document and code all services performed on customers’ vehicles (booked service Repair Orders).
- Stayed up to date on recalls and factory announcements.
- Complied with confidentiality protocols in handling customer information.
- Filled in at the cashier/ reception desk on an as needed basis to process customer payments for parts, accessories, and service repairs.
Cashier/ Receptionist
BMW and Mini of Sterling
Sterling, Virginia
2013.06 - 2015.04
- Received and directed high volume calls between two dealerships on a multi-line system.
- Received and assisted guests in a friendly and professional manner.
- Processed payments for service repairs, accessories, and vehicle down-payments.
- Created and maintained customer files, following confidentiality protocols.
- Reconcile credit card and cash transactions daily.
Education
BBA - Business Administration And Management
Strayer University
Washington, DC2027-03
Associate of Arts - Liberal Arts And General Studies
Coastal Carolina Community College
Jacksonville, NC2022-08
Skills
- Full‑Cycle HR Management — Recruiting, onboarding, benefits administration, employee relations, performance support, and policy development
- Employee Relations — Trusted advisor skilled in conflict resolution, employee support, and culture stewardship
- HR Technology & Systems — HRIS/ATS administration, digital onboarding, data reporting, and process automation
- Strategic Problem‑Solving — Diagnose organizational needs, present suggested solutions to management for approval
- Cross‑Functional Collaboration — Partner effectively with PEO, Operations, IT, and executive leadership
- Data‑Driven Decision Support — Use HR metrics and analytics to inform leadership decisions and workforce planning
- Executive‑Level Communication — Clear, concise written and verbal communication across all organizational levels
- Administrative Excellence — High‑volume task management, scheduling, documentation, and operational support
- Agility & Adaptability — Thrive in fast‑changing environments with shifting priorities
- Confidentiality & Professional Judgment — Handle sensitive information with discretion and integrity with an active Public Trust
Certification
Society of Human Resource Management (SHRM-CP)
Timeline
Administrative Assistant /HR Admin
Laansu, Inc.
2022.10 - Current
Accounts Payable Clerk
Fortessa Tableware Solutions LLC
2022.09 - 2022.10
Bookkeeper
Mt. Pleasant Construction Co., Inc.
2020.08 - 2022.08
Administrative Assistant
Mt. Pleasant Construction Co., Inc.
2017.12 - 2020.08
Warranty Administrative Assistant
BMW of Sterling
2015.06 - 2016.04
Cashier/ Receptionist
BMW and Mini of Sterling
2013.06 - 2015.04
Associate of Arts - Liberal Arts And General Studies
Coastal Carolina Community College
BBA - Business Administration And Management
Strayer University