Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shannon Garrels

Bloomfield

Summary

Possesses versatile skills in customer satisfaction, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability, and proactive approach in delivering effective and creative solutions.

Overview

4
4
years of professional experience

Work History

Customer Support Coordinator I

Alliant Energy
03.2023 - Current
  • Providing excellent customer service and satisfaction via written and verbal communication
  • Document and presentation creation, training and assisting special project work

Dietary Cook

ABCM Corp
06.2022 - 01.2023
  • Organization, time management, employee training, quality control, safety management

Front Desk Manager & Night Auditor

S&S Hotels, Inc.
09.2021 - 12.2022
  • Providing excellent customer service up to brand standards
  • Employee training, running and assessing reports, using various computer programs, written and verbal communication

Education

Bachelor of Arts - Performing Arts

Iowa State University
Ames, IA
12.2022

Associate Of Arts -

Indian Hills Community College
Ottumwa, IA
11.2020

Skills

  • Enthusiastic
  • Creative
  • Organization
  • Relationship building
  • Planning
  • Motivated
  • Written and verbal communication
  • Storytelling
  • Engagement
  • Multitasking
  • Flexible
  • Microsoft suite
  • Content creation

Timeline

Customer Support Coordinator I

Alliant Energy
03.2023 - Current

Dietary Cook

ABCM Corp
06.2022 - 01.2023

Front Desk Manager & Night Auditor

S&S Hotels, Inc.
09.2021 - 12.2022

Bachelor of Arts - Performing Arts

Iowa State University

Associate Of Arts -

Indian Hills Community College

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Shannon Garrels