Shannon Gasque
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
2
2
years of professional experience
Work History
Case Management Social Worker
Britelife Recovery
10.2024 - Current
- Participated as member of multi-disciplinary team providing on-going case management services to adults with substance use and mental illnesses.
- Leveraged case management tools and conflict management techniques to help interdisciplinary teams achieve optimal outcomes.
- Delivered services according to established advocacy and case management protocols and maintained accurate, legible and current documentation.
Behavioral Health Technician
Britelife Recovery
09.2024 - 10.2025
- Performed client intake procedures according to internal standards for new admissions.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Kept accurate records by documenting progress and adhering to prescribed behavior plan.
Store Manager
Happy Life
12.2023 - 08.2024
- Rotated merchandise and displays to feature new products and promotions.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
Associate of Science -
Technical College of The Lowcountry
SC08-2027
Skills
- Conflict resolution
- Records management
- Time management
- Interdisciplinary collaboration
- Multitasking and organization
- Critical thinking
Timeline
Case Management Social Worker
Britelife Recovery
10.2024 - Current
Behavioral Health Technician
Britelife Recovery
09.2024 - 10.2025
Store Manager
Happy Life
12.2023 - 08.2024
Associate of Science -
Technical College of The Lowcountry