Shannon Geiger
Summary
Compassionate mental health professional with extensive experience in psychiatric care, crisis intervention, and patient support. Skilled in care coordination, clinical documentation, and multidisciplinary collaboration. Facilitates Healthy Lifestyles programming focused on wellness and behavior change. Dedicated clinical therapy professional focused on improving patient wellbeing through compassionate and knowledgeable support. Strong communication and problem-solving abilities with a dedicated and detail-oriented mentality. .
Overview
12
12
years of professional experience
Work History
Psychiatric Care Coordinator
Methodist Services
03.2017 - Current
- Coordinated care and provided crisis intervention for complex mental health cases, ensuring timely support and improved patient outcomes
- Collaborated with multidisciplinary teams to maintain accurate clinical documentation, enhancing communication and continuity of care
- Facilitated Healthy Lifestyles programming to promote wellness and encourage behavior change, fostering healthier community habits
Intern
Pinebrook Family Answers
08.2025 - 04.2026
- Implemented evidence-based interventions and partnered with care teams to enhance patient outcomes
- Assisted in treatment planning and maintained clinical documentation for continuity of care
- Counseled individuals and families under supervision to address mental health needs
Medical Affairs Specialist
B. Braun Medical (Allied Personnel)
09.2016 - 03.2017
- Provided clinical support for medical devices, facilitating effective patient outcomes
- Completed drug safety reporting and collaborated with clinicians to enhance patient safety protocols
- Evaluated adverse events and product complaints to ensure compliance with regulatory standards
Mental Health Technician
St. Luke’s University Hospital
03.2016 - 10.2016
- Assisted in crisis interventions and facilitated patient care to address immediate needs
- Monitored patient safety and maintained therapeutic environment to support recovery
- Maintained accurate clinical records to ensure continuity of care and compliance with healthcare standards
Team Leader, Central Scheduling
St. Luke’s University Hospital
07.2014 - 03.2016
- Streamlined scheduling processes to enhance workflow efficiency and boost patient satisfaction
- Led scheduling team and coordinated patient appointments
- Addressed patient concerns related to services and insurance to ensure clarity and support
Education
Master of Science - Clinical Counseling and Mental Health
University of Phoenix
Bachelor of Arts - Applied Psychology
Cedar Crest College
Skills
- Crisis Intervention
- Crisis management
- Care Coordination
- Clinical Documentation
- Treatment Planning
- Behavioral Health Support
- Patient Advocacy
- Program Facilitation
- Team Collaboration
Timeline
Intern
Pinebrook Family Answers
08.2025 - 04.2026
Psychiatric Care Coordinator
Methodist Services
03.2017 - Current
Medical Affairs Specialist
B. Braun Medical (Allied Personnel)
09.2016 - 03.2017
Mental Health Technician
St. Luke’s University Hospital
03.2016 - 10.2016
Team Leader, Central Scheduling
St. Luke’s University Hospital
07.2014 - 03.2016
Master of Science - Clinical Counseling and Mental Health
University of Phoenix
Bachelor of Arts - Applied Psychology
Cedar Crest College