SHANNON GRIMES
Poughkeepsie
Summary
Hardworking and passionate individual seeking an entry-level position, dedicated to contributing to the team\'s success in achieving company goals. Skilled in providing excellent customer service by greeting and assisting a high volume of customers, while tailoring recommendations to meet their specific needs. Exceptional communication and project management skills, combined with a keen eye for detail, enable effective multitasking in fast-paced environments. Proficient in analyzing and interpreting literary texts to foster critical thinking and facilitate engaging discussions. Utilizes a variety of teaching strategies to accommodate diverse learning styles and promote student comprehension. Demonstrated ability to create an inclusive and stimulating learning environment.
Overview
6
6
years of professional experience
Work History
Sales Associate
Amanda's Macaron Shoppe
06.2023 - 03.2025
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
Babysitter
Andrew And Yeni Rankel
06.2020 - 06.2022
- Coordinated playdates and outings to meet children's physical and social needs
- Encouraged children to be understanding and patient with others
- Assisted children with homework assignments and special projects across different subjects
- Worked with parents to develop and implement discipline programs to promote positive behavior
- Played games, worked on puzzles, and read books to young children
- Prepared healthy, age-appropriate snacks and meals
- Supervised children engaged in physical activity, learning and social skills with peers
Sales Associate
Abercrombie & Fitch
11.2019 - 01.2020
- Stayed current on company offerings and industry trends
- Engaged with customers to build rapport and loyalty
- Kept detailed records of daily activities through online customer database
- Informed customers of promotions to increase sales productivity and volume
Summer Camp Counselor
Marist College Soccer Program
07.2019 - 08.2019
- Encouraged and promoted inclusion and diversity to foster positive and respectful camp environment and teach campers to appreciate and value differences
- Led groups of children safely through variety of camp activities
- Organized and guided group activities by leading, coaching, and participating with campers
- Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes
Education
Bachelor of Science - Early Childhood/Childhood Education
SUNY Oneonta
Oneonta, NY05.2024
Skills
- Teamwork and Collaboration
- Verbal and Written Communication
- Multitasking Strengths
- Attention to detail
- Literary analysis
- Organizational skills
- Reading comprehension
- Editing and proofreading
- Grammar principles
Timeline
Sales Associate
Amanda's Macaron Shoppe
06.2023 - 03.2025
Babysitter
Andrew And Yeni Rankel
06.2020 - 06.2022
Sales Associate
Abercrombie & Fitch
11.2019 - 01.2020
Summer Camp Counselor
Marist College Soccer Program
07.2019 - 08.2019
Bachelor of Science - Early Childhood/Childhood Education
SUNY Oneonta
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