Shannon Growney
New York,NY
Summary
I am a dynamic individual with hands-on experience in customer service and talent for navigating challenges. I bring strong problem-solving skills and proactive approach to new tasks. I am known for adaptability, creativity, and results-oriented mindset. At Delta Airlines as a flight attendant I would be committed to upholding the high standards of customer service that set Delta apart.
Overview
13
13
years of professional experience
Work History
Project Manager
Koastal Design Group
Naples, FL
03.2020 - 02.2024
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Sales Associate
Sweaty Betty
New York, NY
11.2017 - 07.2020
- Lead sales team to reach sales goals
- Cultivate comfortable authentic experience with the client
- Communicate client feedback and work with corporate to affect change
- Exercise and personally advertise brand values
Interior Design Showroom Manager
Scott Shuptrine
Grand Rapids, MI
09.2010 - 10.2017
- Member of Senior Leadership in growth of a luxury brand.
- Collaborated with company leadership on strategic planning initiatives to optimize profitability and long-term success of the showroom.
- Generated personal sales to meet or exceed established sales goals.
- Boosted customer satisfaction ratings through attentive service, addressing concerns promptly, and resolving issues effectively.
- Trained and mentored sales staff to improve their product knowledge and enhance customer service skills.
- Developed strong relationships with vendors, negotiating favorable terms and securing exclusive product lines for the showroom.
- Drove business growth by actively seeking new opportunities for partnerships and collaborations within the industry.
Education
Political Science
Michigan State University
East Lansing, MISkills
Positive attitude
Team player
Strong work ethic
Goal setter
Additional Information
Physically fit
Timeline
Project Manager
Koastal Design Group
03.2020 - 02.2024
Sales Associate
Sweaty Betty
11.2017 - 07.2020
Interior Design Showroom Manager
Scott Shuptrine
09.2010 - 10.2017
Political Science
Michigan State University