Shannon Guidry
Hester,Louisiana
Summary
High-performing operations excellence leader with 19 years of experience in refinery environments, supporting Marathon Petroleum’s Operational Excellence framework through training and development of individuals, workforce capability building, and continuous improvement to enhance safety, reliability, and operational efficiency.
Overview
19
19
years of professional experience
Work History
Lead Training Specialist
Marathon Petroleum
09.2021 - Current
- Creates and maintains corporate lesson plans, assessments and all other training material as outlined in the Refining Operations/Product Control Training Standard Practice (RSP-1305) and Master Curriculum Catalog (MCC).
- Conducts monthly touch point meetings with Operations Excellence Supervisors to ensure alignment with the Training Standard Practice, assist with site gap closure and discuss site training needs.
- Provides standardized training programs such as Basic Operator Training, Basic Console Training, Console Upskilling, Field Fundamentals 2.0, Fired Heater 360, and Work Contingency Training.
- Served as a project lead during the development of both Field Fundamentals 2.0 and Fired Heater 360. Developed the business case and internal marketing description, coordinated and collaborated with Operations Excellence Supervisors to ensure the customer needs were met.
- Coordinates and conducts health checks on all aspects of operator job qualification and provides feedback to leadership.
- Provides oversight of the Advanced Operator Curriculum, ensuring its development, implementation, and coordination.
- Evaluates training effectiveness through feedback and performance assessments.
- Collaborates with cross-functional teams to align training initiatives with organizational goals.
- Identifies skill gaps within the organization and develops targeted training initiatives to address these needs effectively.
Operations Excellence Specialist
Marathon Petroleum
10.2020 - 09.2021
- Created and maintained unit operating procedures as outlined in the Refining Operating Procedure Standard Practice (RSP-1304) and the LRD Operating Procedure Standard Practice (RSW-0154-GV).
- Created and maintained unit lesson plans, qualification tests and all other training material as outlined in the Refining Operations/Product Control Training Standard Practice (RSP-1305) and the LRD Operations/Product Control Training Standard Practice (RSW-0155-GV).
- Developed and implemented a plan to consolidate all training lesson plans following company reorganization.
- Coordinated and oversaw operator training for respective area teams, ensuring completion and compliance with operational excellence standards.
- Supported day-to-day operation through meetings, troubleshooting, alarm rationalization, and managing unit upsets.
- Mentored and coached team members to improve individual and unit performance.
- Supported Process Safety Management initiatives, including MOC recommendations, What-If analyses, HAZOP participation, PSSR walkdowns, audits, and incident investigations.
- Contributed to major projects and turnarounds, supporting operational readiness and workforce execution.
- Supported the adoption of new software tools that streamlined workflows.
Advanced Training Specialist
Marathon Petroleum
08.2015 - 09.2020
- Created and maintained unit lesson plans, qualification tests and all other training material as outlined in the Refining Operations/Product Control Training Standard Practice (RSP-1305) and the LRD Operations/Product Control Training Standard Practice (RSW-0155-GV).
- Maintained accurate training documents and supported procedure reviews to ensure compliance and operational readiness.
- Provided team leadership through coaching, mentoring, and workforce development to improve individual and unit performance.
- Supported unit process safety management by completing MOC recommendations and actions items, participating in What Ifs, HAZOPS, PSSR walkdowns, audits, and incident investigations.
- Supported BOT Training and Physical Abilities Testing.
- Supported major projects and unit turnarounds.
- Participated in the development and tracking of Flavor of the Month and Ops Flicks.
- Implemented evaluation tools to measure training effectiveness and participant engagement.
Shift Supervisor
Marathon Petroleum
12.2014 - 08.2015
- Maintained safe and efficient operation of the units.
- Supported HESS Policies and Safe Work Operating Practices and Procedures to ensure the safety of personnel, the community, and the refinery.
- Managed operator scheduling.
- Developed operators through mentoring, coaching and training.
- Oversaw daily operations, ensuring compliance with safety regulations and company policies.
- Trained and mentored new staff on operational procedures and safety protocols.
- Conducted regular safety audits, fostering a culture of safety among team members.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
Console Operator
Marathon Petroleum
09.2009 - 12.2014
- Operated process units safely and efficiently in compliance with refinery environmental, safety, and operating procedures and guidelines.
- Served as the focal point for unit operations on shift and as a resource to the refinery concerning the operation of the process units.
- Maintained units within the operating envelope to meet production plans and product specifications.
- Conducted equipment rounds to ensure the reliability of unit assets and safety of the refinery.
- Supported production through sample collection and field adjustments in response to changing process conditions.
- Executed lockout/tagout (LOTO), verification of isolation, and decontamination for process equipment.
- Collaborated with maintenance during joint job site visits and permitting processes.
- Performed troubleshooting of equipment and process issues to maintain steady operation.
- Participated in unit turnarounds, ensuring sage and efficient execution of work.
Field Operator
Marathon Petroleum
01.2007 - 12.2014
- Operated process units safely and efficiently in compliance with refinery environmental, safety, and operating procedures and guidelines.
- Served as the focal point for unit operations on shift and as a resource to the refinery concerning the operation of the process units.
- Maintained units within the operating envelope to meet production plans and product specifications.
- Conducted equipment rounds to ensure the reliability of unit assets and safety of the refinery.
- Supported production through sample collection and field adjustments in response to changing process conditions.
- Executed lockout/tagout (LOTO), verification of isolation, and decontamination for process equipment.
- Collaborated with maintenance during joint job site visits and permitting processes.
- Performed troubleshooting of equipment and process issues to maintain steady operation.
- Participated in unit turnarounds, ensuring sage and efficient execution of work.
- Enhanced operational efficiency by performing operator performed maintenance on field equipment.
Education
B.A. - Criminal Justice
Southeastern Louisiana University
Hammond, LA05.2002
Additional Training
- Train the Trainer (T1)
- Train the Trainer (T3)
- Train the Virtual Trainer
- Six Disciplines of Learning Class (6 D’s)
- John Zink PB107 Process Burners
- John Zink PB108 Advanced Process Burners
Timeline
Lead Training Specialist
Marathon Petroleum
09.2021 - Current
Operations Excellence Specialist
Marathon Petroleum
10.2020 - 09.2021
Advanced Training Specialist
Marathon Petroleum
08.2015 - 09.2020
Shift Supervisor
Marathon Petroleum
12.2014 - 08.2015
Console Operator
Marathon Petroleum
09.2009 - 12.2014
Field Operator
Marathon Petroleum
01.2007 - 12.2014
B.A. - Criminal Justice
Southeastern Louisiana University