Shannon Hampson
Havre De Grace,MD
Summary
Experienced operations leader skilled in launching national retail initiatives and managing high-performing teams. Specializes in merchandising execution, strategic expansion, and cross-regional growth within the natural foods CPG industry. Recognized for delivering measurable results, optimizing operations, and advocating for emerging brands.
Overview
15
15
years of professional experience
Work History
Associate Director of Operations
Dirty Hands LLC
01.2023 - Current
- Managed cross-regional operations, coordinating efforts at Whole Foods, Target, Sprouts, and Wegmans.
- Oversaw Project Sequoia to successfully integrate merchandising strategies into 1,000+ mainstream retailers.
- Directed growth strategy for Sprouts expansion across 34 East Coast locations.
- Designed process frameworks that contributed to a 90% decline in error rates.
- Coordinated strategic initiatives between Retail Strategy, Brand, and Field Operations for seamless alignment.
- Oversaw the implementation of new technology systems to modernize operations and increase overall efficiency.
- Managed complex projects with tight deadlines, ensuring timely completion and seamless execution.
- Enhanced communication between departments by developing clear channels for information sharing and collaboration.
- Established performance metrics to track progress against organizational goals, providing valuable insights for continuous improvement efforts.
Operations Manager
Dirty Hands LLC
Ashburn, VA
01.2021 - 01.2023
- Managed 14 direct reports across multi-state markets.
- Executed retail and brand strategies with speed and consistency.
- Launched and tracked category expansion pilots to increase shelf space and secondary placements.
- Developed field leaders into mentors and promoted talent across regions.
General Manager
Wawa
Philadelphia, PA
01.2010 - 01.2021
- Supervised operations at a high-traffic Wawa stores, reaching outstanding regional performance standards.
- Developed team members for leadership positions, building a talent pipeline.
- Recognized for ensuring optimal performance and high satisfaction rates.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Education
Business Intelligence and Analytics
University of Arizona Global Campus
01.2019
Skills
- Retail Expansion
- Strategic Planning
- Merchandising Execution
- Workflow Optimization
- CPG Partnerships
- Team Development
- Operations Leadership
- Reporting & Analytics
- Brand Management
- Operational excellence
- Productivity improvement
- Forecasting
- Cost reduction
Brands And Retailers
Whole Foods, Sprouts, Target, Wegmans, Publix, Olipop, Health-Ade, Urban Remedy, Mush, The Ginger People, Culture Pop, Roar, Barnana
Personal Information
Title: Associate Director of Operations
Professional Highlights
- Expanded merchandising into 1,000+ conventional retail markets nationwide under Project Sequoia.
- Rolled out East Coast launch into 34 Sprouts stores with full staffing and brand execution support.
- Developed the Universal Workflow process, reducing store time by 33%.
- Led national strategy for 60+ CPG brands including Olipop, Health-Ade, and Urban Remedy.
Timeline
Associate Director of Operations
Dirty Hands LLC
01.2023 - Current
Operations Manager
Dirty Hands LLC
01.2021 - 01.2023
General Manager
Wawa
01.2010 - 01.2021
Business Intelligence and Analytics
University of Arizona Global Campus