Shannon Hankes

Patient focused registered nurse supervisor with over 25 years of experience. Bringing experience, care, and extensive knowledge to help improve the lives of patients. Compassionate and hard working. Developed strong psychiatric evaluation and treatment planning skills through RN role at Southwestern Virginia Mental Health Institute and other previous clinical positions. Knowledge of psychotropic medication administration management and training. Reliable, ethical healthcare provider with the ability to stay calm and intervene during crisis, facilitate groups, and collaborate on multidisciplinary teams. Proven ability to build positive relationships with patients, family members, physicians, and other medical professionals. Supervised care delivery systems to ensure accuracy and consistency. Accomplished leader. Gained demonstrated knowledge, expertise, and managerial skills to ensure smooth operations on a 24 hour basis. Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.

• Virginia/Tennessee Nurses Association 1998- Current
• American Nursing Association 1998-Current

• RN licensure 1998, Virginia Board of Nursing

Board Certified ANCC Psychiatric–Mental Health Nurse