Shannon Harley
Youngstown
Summary
Dynamic logistics professional with strong team leadership and training skills. Successfully trained and mentored staff in safety protocols and operational procedures, contributing to a culture of compliance and efficiency within the organization.
Overview
16
16
years of professional experience
Work History
Logistics Supervisor
Harbor Freight
Youngstown, OH
04.2024 - Current
- Coordinated daily logistics operations to ensure timely shipment of products.
- Monitored inventory levels and conducted cycle counts to maintain accuracy.
- Implemented process improvements that enhanced warehouse efficiency and productivity.
- Trained new staff on safety protocols and operational procedures.
Assistant Manager
Dollar Tree
Youngstown, OH
03.2021 - 02.2024
- Supervised daily operations to ensure compliance with company policies and procedures.
- Trained and mentored new staff on customer service standards and operational protocols.
- Streamlined inventory management processes, reducing discrepancies and improving accuracy.
- Monitored sales performance, identifying trends to optimize product placement and promotions.
- Conducted regular audits of cash handling practices, ensuring integrity and security of financial transactions.
- Resolved customer complaints efficiently, enhancing overall satisfaction and loyalty to the brand.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
In Home Care
Self-employed
Youngstown, OH
06.2010 - 2021
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively
- Worked flexible hours across night, weekend, and holiday shifts.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
Education
Business And Office Administration
Trumbull Business College
Howland, OHCertification - Medical Billing And Coding
Ross Medical Education Center
Niles, OHSkills
- Material handling
- Transportation management
- Logistics coordination
- Training employees
Timeline
Logistics Supervisor
Harbor Freight
04.2024 - Current
Assistant Manager
Dollar Tree
03.2021 - 02.2024
In Home Care
Self-employed
06.2010 - 2021
Business And Office Administration
Trumbull Business College
Certification - Medical Billing And Coding
Ross Medical Education Center