Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shannon Hauschild

Hesston,KS

Summary

Dynamic Person Centered Case Manager with a proven track record at Mirror, Inc., excelling in problem-solving and case documentation. Expertly navigated client needs, enhancing care through effective communication and tailored action plans. Recognized for building strong relationships and adapting strategies to ensure optimal client outcomes.

Experienced with comprehensive client assessments, ensuring personalized care plans are in place. Utilizes strong communication and coordination skills to effectively manage client services. Track record of fostering positive client relationships and achieving measurable improvements in client well-being.

Professional with strong background in case management, prepared to make significant impact. Proven ability to collaborate with teams and adapt to changing needs. Skilled in client assessment, resource coordination, and crisis intervention. Reliable and results-focused, with commitment to achieving positive outcomes.

Overview

11
11
years of professional experience

Work History

Person Centered Case Manager

Mirror, Inc
10.2019 - 06.2025
  • Assisted clients in navigating healthcare services and resources.
  • Conducted assessments to determine client needs and eligibility for programs.
  • Maintained accurate documentation of client interactions and case progress.
  • Collaborated with multidisciplinary teams to support client care plans.
  • Provided information on community resources and services available to clients.
  • Facilitated communication between clients and service providers effectively.
  • Developed individualized action plans based on client assessments.
  • Demonstrated adaptability by learning various software systems for case management.
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.

Person Centered Case Manager

Valley Hope Association
10.2014 - 10.2019
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
  • Enhanced communication between clients and providers through consistent follow-ups and progress updates.

Education

Associate of Arts - General Studies

Butler County Community College
Andover, KS
05-2007

Skills

  • Problem-solving
  • Case management
  • Time management
  • Case documentation
  • Active listening
  • Organization and multitasking
  • Documentation and reporting
  • Relationship building
  • Decision-making

Timeline

Person Centered Case Manager

Mirror, Inc
10.2019 - 06.2025

Person Centered Case Manager

Valley Hope Association
10.2014 - 10.2019

Associate of Arts - General Studies

Butler County Community College