Summary
Overview
Work History
Education
Skills
Timeline
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Shannon Hayes

Lorain

Summary

A woman with proven logistics planning and time management skills. Consistently exceeded performance metrics while enhancing customer satisfaction through timely order processing. A motivated team player, adept at adapting to changing environments and fostering collaboration to achieve goals. Committed to safety compliance and delivering exceptional service.

Overview

6
6
years of professional experience

Work History

Fulfillment Expert

Target
10.2022 - Current
  • Collaborated with team members to meet daily targets, contributing to overall company success and growth.
  • Demonstrated adaptability by successfully navigating changes in product offerings or order volumes, adjusting workflow strategies to maintain peak performance levels.
  • Exceeded performance metrics consistently by prioritizing tasks effectively within a fast-paced environment.
  • Enhanced customer satisfaction with timely processing and shipping of orders, ensuring prompt delivery to clients.
  • Greeted customers and directed to requested products.
  • Kept work areas neat, clean and free from debris.
  • Able to stand on my feet for long periods of time.

Front End Assistant

Giant Eagle
10.2019 - 09.2021
  • Worked flexible schedule and extra shifts to meet business needs.
  • Managed multiple projects simultaneously while adhering to strict deadlines and maintaining exceptional quality standards.
  • Troubleshot complex technical issues, ensuring uninterrupted functionality of the website and its features.
  • Conducted usability testing and resolved issues to ensure seamless user experiences.
  • Consistently met project milestones through effective communication with stakeholders and diligent time management skills.
  • Built relationships with customers to encourage repeat business.

Lifeguard

Kalahari Resorts & Conventions
06.2021 - 08.2021
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Responded to emergency situations in a timely, efficient manner.
  • Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.

Education

Cosmetology

Raphael Beauty School
North Olmsted, OH
05-2026

High School Diploma -

Lorain High School
Lorain, OH
05-2021

Skills

  • Logistics planning
  • Time management
  • Order picking
  • Loading and unloading
  • Team collaboration
  • Safety compliance
  • Space utilization
  • Product Inspections
  • Record keeping
  • Order verification
  • Quick learner
  • Customer service
  • Motivated team player

Timeline

Fulfillment Expert

Target
10.2022 - Current

Lifeguard

Kalahari Resorts & Conventions
06.2021 - 08.2021

Front End Assistant

Giant Eagle
10.2019 - 09.2021

Cosmetology

Raphael Beauty School

High School Diploma -

Lorain High School

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Shannon Hayes