Summary
Work History
Skills
ADDITIONAL TRAINING
Timeline
Generic

SHANNON HENRY

Highland,CA

Summary

Dedicated Amazon employee with strong experience in warehouse operations and team support. Skilled at solving problems, training new hires, and ensuring efficient processes. Eager to progress within the company and take on new challenges to further contribute to team success.

Work History

Learning Ambassador

Amazon (LGBT7)
Rialto, CA
  • Develop and implement training programs for new employees, ensuring a thorough understanding of operational processes and safety standards.
  • Facilitate onboarding sessions that cater to diverse learning styles, supporting a smooth transition for new team members.
  • Act as a liaison between management and staff, addressing questions and promoting a positive work environment.
  • Create and refine training materials, enhancing team productivity and compliance with best practices.

Problem Solver

Amazon (LGBT7)
Rialto, CA
  • Identify and resolve issues affecting customer orders in Single Smalls and SmartPac departments, improving accuracy and customer satisfaction.
  • Collaborate with teams to address order discrepancies, reducing processing delays and enhancing workflow.

Process Guide

Amazon (LGBT7)
Rialto, CA
  • Oversee operations within the Single Smalls and SmartPac departments, ensuring timely packaging and delivery.
  • Monitor and track performance metrics to enhance efficiency and make data-driven improvements.
  • Support packers in troubleshooting challenges, including machinery and labeling issues, to improve speed and accuracy.

Inventory/Shipping Lead

Nelson Staffing - Coupang Warehouse
Riverside, CA
  • Led the shipping department team to ensure accurate order processing and timely shipments.
  • Conducted inventory audits, reducing discrepancies and improving stock management.
  • Developed process improvements, enhancing overall departmental efficiency and reducing operational costs.

Skills

  • Training and Development
  • Problem-Solving
  • Team Leadership
  • Operational Efficiency
  • Inventory Management
  • Strong Communication

ADDITIONAL TRAINING

  • Trained in various Amazon departments, including:
  • Singles Mix (Packer)
  • Single Smalls (Packer)
  • SmartPac Automation
  • Inbound Stow

Timeline

Learning Ambassador

Amazon (LGBT7)

Problem Solver

Amazon (LGBT7)

Process Guide

Amazon (LGBT7)

Inventory/Shipping Lead

Nelson Staffing - Coupang Warehouse

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SHANNON HENRY