Shannon Holmes
Granbury,TX
Summary
Seasoned professional with diverse experience in administrative support roles. Proven abilities include managing patients and schedules, coordinating treatments, and also handling correspondence. Strengths lie in strong communication skills, organizational mindedness, and ability to multitask effectively. Previous work has consistently delivered improved office efficiency and streamlined my as Orthodontic Treatment Coordinator.
Overview
9
9
years of professional experience
Work History
Treatment coordinator
Mik Orthodontics
06.2025 - 11.2025
- Developed and maintained positive relationships with patients, fostering a welcoming environment.
- Educated patients on treatment options and financial plans to facilitate informed decision-making.
- Organized daily huddles with dental team members to review schedules, discuss potential challenges, and prepare for success throughout the day.
- Laid out potential payment plans for patients.
- Conducted interviews with patients to discuss health history, objectives and concerns.
- Coordinated scheduling and logistics to meet production targets consistently.
Lead Orthodontic
Smile Ft Worth
09.2020 - 12.2022
- Went over Benefits and financial arrangements
- Over saw Scanning and submitting Invisalign cases
- Kept Connections with vendors and placed orders for supplies
- Set goals and production plans
- Worked chair side for brace adjustments
Orthodontic Assistant
Mahlmann and Borders Orthodontics
03.2017 - 09.2020
- Assisted in patient care by preparing treatment areas and sterilizing instruments.
- Educated patients on oral hygiene practices to enhance treatment effectiveness.
- Took x-rays, photographs, and impressions of patients' teeth and mouth.
- Provided exceptional chairside assistance to orthodontist during complex procedures such as bracket placement and adjustments, aligner fittings, and appliance installations.
General Dental assistant
Smile Ft. Worth
12.2016 - 03.2018
- Assisted in patient management and scheduling, ensuring efficient workflow.
- Prepared treatment rooms and sterilized instruments to maintain safety standards.
- Provided chairside support during procedures, enhancing patient comfort and care.
- Educated patients on post-operative care and oral hygiene practices for improved health outcomes.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Education
R.D.A - undefined
Remington College
05.2012
Skills
- Production and goal oriented
- Treatment planning and scheduling
- Follow up correspondence
- Explanations of treatments and fees
- CRM software knowledgeable
- Conducting consultations along with Doctor
- Relationship building
- Record keeping
Timeline
Treatment coordinator
Mik Orthodontics
06.2025 - 11.2025
Lead Orthodontic
Smile Ft Worth
09.2020 - 12.2022
Orthodontic Assistant
Mahlmann and Borders Orthodontics
03.2017 - 09.2020
General Dental assistant
Smile Ft. Worth
12.2016 - 03.2018
R.D.A - undefined
Remington College