SHANNON HUGHES
Merced,CA
Summary
- Worked with mentally disabled adults.
- Worked at a Day Program school setting.
- Worked in a convalescent home/rehabilitation facility.
- Worked at an all-girls group home and an all-boys group home.
- Worked in healthcare facility for the mentally ill.
- Educated in Child Development classes at local community college.
- Experience in customer service - answering calls, making appointments, faxing paperwork, filing documents, collecting information for database purposes.
- 2023 CPR/First Aid certified
- Crisis Intervention Skills
- Strong Time Manager
- Skilled Problem Solver
- Compassionate Empathy
- Quick Adaption
- Experienced with Electronic Medical Records (PointClickCare)
Overview
13
13
years of professional experience
Work History
Program Counselor
Merced Behavioral Center
02.2023 - Current
- Foster a positive and uplifting atmosphere for adults with mental illness, contributing to their healing, recovery, and rehabilitation
- Design and implement social programs and activities tailored to residents' needs
- Manage a monthly activity calendar for each resident, ensuring they are informed of upcoming events
- Provide crisis intervention support as needed
- Assist in distributing meal trays to residents
- Encourage residents to adhere to their medication schedules
- Report any behavioral issues among residents to the Program Counselor
- Conduct group therapy sessions and motivate residents to participate in core mental health and life skills groups
- Organize and promote recreational events, including movie days, game nights, karaoke, and leisure activities
- Serve as Manager of the Day on alternate weekends, overseeing facility operations
- Maintained detailed case notes, allowing for efficient tracking of client progress over time.
- Participated in continuing education activities to remain current on best practices within the field of counseling.
- Developed strong rapport with clients, maintaining open communication channels and trust throughout the counseling process.
Counselor II
Creative Alternative
08.2022 - 05.2023
- Responsible for the care and supervision of 6-8 boys aged 11-18
- Transport residents to various appointments, oversee supervised visits, and manage school drop-offs and pickups
- Assist residents with daily living needs and activities, ensuring a supportive environment
- Administer medications as prescribed by their healthcare providers
- Maintain detailed documentation of residents' daily activities and progress
Youth Counselor II
Rainbow Valley Foster Home/Group Home
11.2012 - 07.2019
- Served as a role model, mentor, and advocate for young people facing behavioral problems, legal issues, substance abuse, and dysfunctional family relationships
- Engaged regularly with teens, providing guidance and support in various aspects of their lives
- Assisted clients in staying on track with schoolwork and addressing legal matters
- Supported the mental health and behavioral development of clients
- Managed family-related issues, coordinated visits, and taught budgeting and life skills
- Administered both general and psychiatric medications as prescribed by physicians
- Responsible for scheduling doctor's appointments and organizing necessary paperwork
- Designed and implemented an activity calendar, including fun and therapeutic sessions with educational worksheets
Direct Support Professional
The Mentor Network
07.2012 - 04.2017
- Provided care and support to adults with mental health and behavioral issues
- Assisted with essential living skills, including hygiene, cooking, and cleaning
- Worked in a day program, aiding clients in achieving their personal goals and objectives
- Facilitated community outings and engaged in fun activities with clients
Education
General Education courses - child development
Merced College
Merced, CA01.2020
Certified Nursing Assistant Certificate -
Merced College
Merced, CA01.2012
High School Diploma -
Yosemite High School
Merced, CA06.2000
Skills
- Crisis Intervention Skills
- Strong Time Manager
- Skilled Problem Solver
- Compassionate Empathy
- Quick Adaption
- Experienced with Electronic Medical Records (PointClickCare)
Timeline
Program Counselor
Merced Behavioral Center
02.2023 - Current
Counselor II
Creative Alternative
08.2022 - 05.2023
Youth Counselor II
Rainbow Valley Foster Home/Group Home
11.2012 - 07.2019
Direct Support Professional
The Mentor Network
07.2012 - 04.2017
General Education courses - child development
Merced College
Certified Nursing Assistant Certificate -
Merced College
High School Diploma -
Yosemite High School
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