Shannon Jackson
Washington,DC
Summary
With over 20 years of leadership and management experience in the federal government as a U.S. Army, Air Force Reservist, veteran, and civil servant, coupled with a Master of Business Administration (MBA) and extensive budget expertise in acquisitions, grants, contracts, building management, and administrative support, very well-equipped to support this agency. As an analytical Budget Officer, Labeling Specialist, bringing a robust background in budget management, financial analysis, and strategic planning. Proficiency lying in streamlining budget processes and implementing cost-saving measures while effectively managing forecasting and financial reporting. Known for exceptional teamwork and achieving goals with precision. Navigating dynamic environments with strong analytical and strategic planning skills is second nature to me. With experience in financial analysis, budget forecasting, and strategic planning, utilizing comprehensive knowledge of fiscal policies to ensure accurate budget management. Known for effective team collaboration, adaptability, and focus on achieving financial objectives, bringing skills in forecasting, cost control, and strategic planning. Having a reputation for reliability and flexibility in meeting changing demands speaks for itself. Adept at quickly learning new technologies and processes for driving success, with a proven track record of successfully managing multiple projects and developing innovative solutions.
Overview
13
13
years of professional experience
Work History
Budget Officer, Labeling Specialist
U.S. Department of the Treasury, Alcohol and Tobacco Tax and Trade Bureau TTB
08.2016 - Current
- As Budget Officer, apply accounting and auditing concepts, as follows: Verify fund expenditure for Formulations and Labeling Division, including staff conferences, training, awards, grants, and travel
- Implement budgeting and financial recordkeeping procedures and maintain accurate information regarding the financial status of the Division
- Advise supervisor regarding financial decisions
- Analyze complex applications for label approval, act as an authority on the labels and formulas as it pertain to label information, production processes, tax clarifications and standards of procedure.
- Achieve top production volume by maintaining a high degree of accuracy
- Establish ongoing procedures, evaluate programmatic options to assist in streamlining systemic improvements
- Proven successful working within tight deadlines and a fast-paced environment.
- Maximize return on investment by prioritizing capital projects based on cost-benefit analysis and risk assessment.
- Review operating budgets periodically to analyze trends affecting budget needs.
- Manage resource allocation for optimal results by closely monitoring expenses and revenues.
- Demonstrate strong organizational and time management skills while managing multiple projects.
- Learn and adapted quickly to new technology and software applications.
- Develop and maintain courteous and effective working relationships.
- Review monthly operations to assess compliance with budgets and determine necessary adjustments for future plans.
- Trained 10 new staff members on systems, enhancements and financial processes.
Program Specialist
NATIONAL SCIENCE FOUNDATION
01.2015 - 01.2016
- Performed a variety of duties associated with proposal processing including redacting panel reviews/summaries (non-scientific), identified conflicts of interest (COI), by responding to correspondence and telephone calls regarding proposal policies and systems
- Gathered data for analysis and information sharing and conducted moderately complex qualitative analyses
- Troubleshot systems and provided system support for basic proposal processing systems and applications
- Provided budget support to include creating and monitoring the budget spreadsheets and conducting financial analysis
- Identified nonstandard or emerging operational requirements, assessed impact on assigned programs and developed recommendations
- Resolved day to day funding and programming issues as it pertains to the execution of the fiscal year budget, analyze and evaluated substantive program operations, management and organizational effectiveness, efficiency, and productivity
- Planned and executed meetings to connect organizational representatives, community members and clients.
- Facilitated communication between clients and other service providers.
- Maintained regular communication between departments via email and managed 30 phone calls per day to coordinate program logistics.
- Led a cohesive team of specialists in executing tasks according to established timelines and milestones, resulting in timely completion of deliverables.
Reserves Services Specialist
PETERSON AIR FORCE BASE
01.2012 - 01.2016
- Managed, administered appropriated/non-appropriated fund food facilities
- Coordinated transient and temporary lodging facilities
- Oversaw fitness and recreation programs and base facilities
- Assisted with mortuary affairs administration and operational support
- Trained and supervised search and recovery teams
- Trained, scheduled and oversaw installation of base honor guard teams
- Managed procurement, controls and ordering of general equipment and supplies
- Provided lodging, feeding and recreation services in fixed and bare facilities
- Develops training device policy and standards for safe operations of a variety of weapon systems
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
Building Manager
GENERAL SERVICES ADMINISTRATION
01.2014 - 01.2015
- Assisted with contracting for building services, manage customer relationships, and provide customer service support to Federal Government clients
- Fostered positive working relationships with building tenants, including assisting in the development and implementation of customer satisfaction plans, and keeping tenants informed of building issues, operations, maintenance, and construction projects
- Coordinated with GSA personnel, customer agencies, and contractors in the planning, provided statement of work, design, renovation, construction, alteration, operation, maintenance, and repair of federal buildings
- Assisted in the development and implementation of strategies to optimize building performance and support investment decisions in areas that include energy management, water efficiency, renewable resources, and sustainability
- Performed routine contract administration, lease management, and quality assurance and inspection duties related to assigned facilities
- Responded to Common Area Maintenance (CAM) inquiries.
- Inspected grounds and facilities to identify necessary repairs.
- Conducted regular property inspections to identify potential issues and address them proactively.
- Managed and scheduled contract workers who completed building maintenance and upgrades.
- Improved tenant satisfaction by addressing maintenance requests promptly and efficiently.
- Oversaw renovations projects, ensuring completion within budget constraints and established timelines.
- Advocated for green initiatives, leading to certification of building as eco-friendly.
- Negotiated contracts with vendors, securing cost-effective services for building maintenance.
- Coordinated with contractors for timely completion of maintenance projects, ensuring minimal disruption to building operations.
- Managed 3 properties and 10 employees.
Procurement Assistant
PETERSON AIR FORCE BASE
01.2012 - 01.2013
- Served as a member of acquisition planning team
- Developed data for use in negotiations; prepared portions of price negotiation memoranda; monitored contractor performance; initiated terminations for convenience actions; approved subcontracting plans; negotiated proposals and prepared modifications; resolved and disposed contract audit recommendations; performed a variety of contract duties and modifications
- Conducted market research
- Reviewed specifications and statements of work, and approved acquisition milestone plans
- Ensured that specifications and statements of work were prepared according to federal requirements without restricting competition
- Performed a complete review of proposals received by vendors by analyzing facts and conditions and complete comparison of prices in order to get best value for the government
- Selected the appropriate method of procurement (simplified acquisition procedures) and conducted negotiations for competitive and noncompetitive
- Analyzed facts and made comparisons of prices, discounts, delivery dates
- Streamlined procurement processes by implementing efficient organizational systems and reducing order processing time.
- Managed approximately 30 incoming calls, and emails per day
Education
MBA - Concentration in Human Resources
Colorado Technical University
Colorado Springs, CO05.2013
Bachelor of Science - Sociology
Colorado State University Pueblo
Pueblo, CO05.2010
Skills
- Written and Oral Communication
- Problem Solving
- Attention to Detail
- Budget Tracking
- Financial Management
- Microsoft Excel proficiency
- Cost management
- Expense tracking
- Strategic thinking
- Critical thinking
- Analytical thinking
References
- Available upon request
Awards
- Excellence in Federal Service for Meeting Performance Measures in Labeling, U.S. Department of the Treasury, Alcohol Tobacco Tax and Trade Bureau, 2020
- CFC Campaign for outstanding performance, 2020
Timeline
Budget Officer, Labeling Specialist
U.S. Department of the Treasury, Alcohol and Tobacco Tax and Trade Bureau TTB
08.2016 - Current
Program Specialist
NATIONAL SCIENCE FOUNDATION
01.2015 - 01.2016
Building Manager
GENERAL SERVICES ADMINISTRATION
01.2014 - 01.2015
Reserves Services Specialist
PETERSON AIR FORCE BASE
01.2012 - 01.2016
Procurement Assistant
PETERSON AIR FORCE BASE
01.2012 - 01.2013
MBA - Concentration in Human Resources
Colorado Technical University
Bachelor of Science - Sociology
Colorado State University Pueblo
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