Shannon Johnson
Sellersburg,Indiana
Summary
Motivated Yard Master with experience in freight train operations. Demonstrated ability to work safely, communicate clearly and make sound decisions. Committed to providing outstanding customer service along with meeting and exceeding safety standards.
Overview
28
28
years of professional experience
Work History
Yard Master
Norfolk Southern Railway
07.1996 - Current
- Streamlined communication between departments for seamless coordination of yard activities.
- Coordinated cross-departmental teams to ensure successful completion of complex rail operations.
- Reduced train dwell time by optimizing yard layouts and streamlining switching procedures.
- Developed effective relationships with customers, resulting in increased satisfaction
- Received information regarding train or rail problems from dispatchers or from electronic monitoring devices.
- Communicated with dispatchers and other personnel to coordinate switching operations.
- Assisted in training new hires on company policies, procedures, safety regulations, and yard operations best practices.
- Collaborated closely with supervisors to address any issues or concerns related to yard operations promptly, proactively resolving problems before they escalated further.
- Optimized vehicle movement within the yard ensuring smooth traffic flow while minimizing disruptions.
- Maintained clean and organized work environment, promoting a safe and efficient workspace for all employees.
Education
Bachelor of Science - Criminology
Indiana State University
Terre Haute, IN05.1994
Skills
- Dispatch Communication
- Railroad Operations Knowledge
- Train assembly
- Train Scheduling Expertise
- Logistics Management Experience
- Yard Layout Familiarity and Coordination
- Mechanical Knowledge
- Emergency Response Preparedness
- Team Leadership Qualities
- Excellent Communication
Timeline
Yard Master
Norfolk Southern Railway
07.1996 - Current
Bachelor of Science - Criminology
Indiana State University
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