Resourceful professional in transportation coordination, known for high productivity and efficient task completion. Specialize in operational safety, crew management, and regulatory compliance, ensuring smooth rail operations. Excel in communication, leadership, and problem-solving, contributing to effective team collaboration and customer satisfaction.
Overview
28
28
years of professional experience
Work History
Yard Master
Massachusetts Bay Transportation Authority
01.2019 - Current
Collaborate with dispatchers, chief inspectors and train starters to get trains off the road for repairs
Utilize Microsoft word to create a k4, k6, open end and shop order form, also excel worksheet to keep track of daily yard moves
Update the Cabot operations sheet daily to show incoming and outgoing trains, trains awaiting repair, and trains in the yard
Implement new procedures, also responsible for the following monthly audits i.e
Right of way and car house, right of way cones, Stryker chair, fire extinguisher and draw bar covers
Communicate effectively with car house, dispatch and other employees
Process FTA forms: Circle check, safety, pre-trip, and EVI (exterior vehicle inspection) after each shift
Motorperson
Massachusetts Bay Transportation Authority
01.2010 - 01.2019
Operating a six-car train and conducting proper station stops
Ensuring safe boarding and alighting of customers at the station
Duties encompass delivering station and periodic announcements via the train's public address system, serving as a platform attendant when required, and resolving any customer issues that may occur
Monitoring the radio and always having communication with Central Control Dispatchers, Chief Inspector and Train Starters
Inspector
Massachusetts Bay Transportation Authority
01.2007 - 01.2010
Responsibilities include monitoring the portable radio and maintaining communication with Central Control, Dispatchers, Supervisors, Train Starters, and Chief Inspectors
Completing station reports and load sheets during rush hour
Maintaining the train station including opening and closing, reporting any defects involving equipment including trains
Help customers service agents as needed and check customer service booths, lobby and platform activity
Also, helping passengers with comments, complaints, concerns and lost articles
FT Train Attendant
Massachusetts Bay Transportation Authority
01.2002 - 01.2007
Maintain station doors on four or six-car trains
Addressing customer issues, maintaining trains, and communicating with the motor person, Chief Inspector, inspector, and Central Control Dispatcher
PT Motorperson
Massachusetts Bay Transportation Authority
01.2002 - 01.2007
Operate a four or six-car train
Making proper station stops
Addressing customer issues, maintaining trains, and communicating with the motor person, Chief Inspector, inspector and Central Control Dispatcher
PT Yard Motorperson
Massachusetts Bay Transportation Authority
01.2002 - 01.2007
Responsibilities include setting up trains for service by performing coupling and uncoupling procedures
Storing trains for next day service
PT Train Attendant
Massachusetts Bay Transportation Authority
01.2002 - 01.2007
Maintain doors at each station for four or six-car trains
Addressing customer issues, maintaining trains, and communicating with the motor person, Chief Inspector, inspector and Central Control Dispatcher
PT Collector
Massachusetts Bay Transportation Authority
01.2002 - 01.2007
Duties include selling tokens, daily passes, and warrants to passengers
Counting money and closing out at end of shift making sure all money is accounted for
Senior Director - Operations Safety Improvements Support at Massachusetts Bay Transportation Authority (MBTA)Senior Director - Operations Safety Improvements Support at Massachusetts Bay Transportation Authority (MBTA)