SHANNON JORDAN
Olive Branch,Mississippi
Summary
To seek and maintain full-time position as a new Family Nurse Practitioner that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Focused on providing quality care and maintaining direct lines of communication with patients and healthcare team. Calm, understanding professional bringing over 8 years of nursing experience in. Exceptional critical thinking and decision-making skills. Driven to build strong relationships with patients and families.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Administrative Nursing Supervisor
Methodist Olive Branch Hospital
Olive Branch, MS
08.2020 - Current
- Assessed patient care requirements on each unit by making rounds in medical-surgical, intensive care, labor and deliver, and emergency departments and all other areas of hospital.
- Improved patient flow processes to reduce wait times while maintaining high-quality care standards across the unit.
- Anticipated potential problems that may occur on shift and set shift priorities accordingly.
- Developed strong interdisciplinary relationships to improve communication between departments and optimize patient care outcomes.
- Collaborated with other department heads to develop strategic plans focused on optimal patient care delivery and financial sustainability.
Registered Nurse, Pediatric Oncology
St. Jude Children's Research Hospital
Memphis, TN
10.2022 - 01.2023
- Evaluated emerging trends in pediatric oncology nursing practice; incorporating best practices into daily patient care activities.
- Developed strong rapport with pediatric patients through age-appropriate interactions that foster trust and cooperation during treatments.
- Improved patient outcomes by implementing evidence-based care plans for pediatric oncology patients.
- Administered chemotherapy medications with precision while closely monitoring possible adverse reactions.
- Maintained a safe environment for immunocompromised patients, adhering to strict infection control protocols.
Registered Nurse, Emergency Department
Methodist University Hospital
Memphis, Tennessee
01.2016 - 07.2020
- Improved patient outcomes by consistently providing high-quality emergency care and implementing evidence-based nursing practices.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Reduced patient wait times by efficiently triaging patients based on acuity levels and prioritizing urgent cases.
- Enhanced teamwork within the nursing staff through regular communication and collaboration.
- Collaborated with hospital leadership to develop strategies for addressing challenges specific to the emergency department setting.
Paralegal
Austin Law Firm, P.A.
Southaven, Mississippi
01.2013 - 01.2016
- Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
- Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.
- Facilitated timely and accurate billing by recording billable hours, expenses, and other relevant information in the firm''s billing system.
Legal Assistant
Lawrence L. Little & Associates, P.A.
Oxford, Mississippi
01.2010 - 01.2013
- Organized documents to manage paper and electronic filing systems of clients.
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
Server
The Sizzler Steakhouse
Oxford, Mississippi
01.2005 - 01.2013
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
Post-Master's Certificate - Family Nurse Practitioner
Delta State University
Cleveland, MS05.2024
Master of Science - Nursing Leadership & Management
Western Governors University
Salt Lake City, UT10.2021
Bachelor of Science - Nursing
University of Mississippi Medical Center
Jackson, Mississippi08.2017
Associate of Arts - Nursing
Northwest Mississippi Community College
Senatobia, Mississippi05.2016
Associate of Applied Science - Paralegal Technology
Northwest Mississippi Community College
Senatobia, Mississippi12.2010
Skills
- Clinical Leadership
- Nursing staff management
- Staff Management
- Quality Improvement
- Critical Thinking
- Decision-Making
- Medication and IV administration
- Direct Patient Care
- Patient Assessments
- Documentation and Charting
- Patient education and counseling
- Trauma Nursing
- Patient Stabilization
- Cardiac monitoring
- Emergency Department experience
- Hospital administration experience
- Preceptor for nursing students
- Preceptor for incoming nurses
- Legal background
Certification
- Certified Family Nurse Practitioner, American Academy of Nurse Practitioners, Certification No.: F06240780 - Expiration June 10, 2029
- Registered Nurse, Mississippi Board of Nursing, License No.: 903814 - Active, Expiration December 31, 2025
- Advanced Practice Registered Nurse (Nurse Practitioner, Mississippi Board of Nursing, License No.: 906721 - Active, Expiration December 21, 2025
- Basic Life Support (BLS, CPR and AED) Certification - Expiration August, 2025
- Advanced Cardiac Life Support (ACLS) Certification - Expiration August, 2025
- Pediatric Advanced Life Support (PALS) Certification - Expiration February, 2026
- Current Mississippi Association of Nurse Practitioners membership
- Current Mississippi Nurses Association membership
Voluntaryservices
- Operation Christmas Child: Provider
- Shoot for the Heart Fundraiser Event for Northwest MS Community College Nursing Division
- St. Jude Children's Research Hospital Annual Marathon: Medical Team Volunteer
- St. Jude Children's Research Hospital Walk-A-Thon: Participant
- Recreational softball coach for various ages in Southaven, Mississippi
- Facilitiated the initiation of a fall softball program for young female athletes in Southaven, Mississippi
- Competitive softball coach for Illusions Softball Organization
- Board Member with Illusions Softball Organization
- Started and facilitated an Illusions Softball summer camp program for the community
References
- Kenneth Hawkins, FNP
- Melody Childers, BSN, RN
- Annelise Jensen, MSN, MBA, RN
- Mary Austin Monteith, Attorney at Law
Timeline
Registered Nurse, Pediatric Oncology
St. Jude Children's Research Hospital
10.2022 - 01.2023
Administrative Nursing Supervisor
Methodist Olive Branch Hospital
08.2020 - Current
Registered Nurse, Emergency Department
Methodist University Hospital
01.2016 - 07.2020
Paralegal
Austin Law Firm, P.A.
01.2013 - 01.2016
Legal Assistant
Lawrence L. Little & Associates, P.A.
01.2010 - 01.2013
Server
The Sizzler Steakhouse
01.2005 - 01.2013
Post-Master's Certificate - Family Nurse Practitioner
Delta State University
Master of Science - Nursing Leadership & Management
Western Governors University
Bachelor of Science - Nursing
University of Mississippi Medical Center
Associate of Arts - Nursing
Northwest Mississippi Community College
Associate of Applied Science - Paralegal Technology
Northwest Mississippi Community College