SHANNON KALAWAN-COPPEDGE
Raleigh,North Carolina
Summary
Highly motivated and committed Clinical Assistant with a proven history of superior performance at individual, team, and organizational levels. Efficiently multitasks and prioritizes workloads with little or no supervision to ensure efficient task completion. Detail-oriented professional seeking to leverage medical background and team-building skills in a deadline-driven environment. Experienced Medical Assistant with extensive knowledge of medical regulations and policies, demonstrating a strong dedication to informed patient care, administrative excellence, and maintaining confidentiality.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Surgical Medical Assistant
Raleigh Orthopedic Clinic
04.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Drawing up injection , help physician with medical procedures.
MRI Tech Assistant
Wakemed
08.2023 - 04.2024
- Increased efficiency by implementing new processes and providing administrative support to management.
- Streamlined office operations for enhanced productivity with organized filing systems and task prioritization.
- Handle Oxygen therapy
- Excellent Patient care
- Move patient from one to MRI table
Rehabilitation Aide/ Medical Assistant
UNC Rex Healthcare
05.2022 - 07.2023
- Answered phones, copied documents and updated schedule boards.
- Frequently checked up on patients and offered assistance on using equipment.
- Transferred and transported patients from one area to another area.
- Supported therapists with splinting, bracing and casting and provided care instructions to patients.
- Delivered hands-on assistance to physical or occupational therapists in conducting in-patient treatment.
- Using excellent sterile technique
- Enhanced patient comfort during therapy sessions with attentive care and consistent communication.
- Streamlined documentation processes for efficient record-keeping and easier access to patient information.
Assistant Physiotherapist Intern
Cary Orthropedics & Rehabilitation
12.2019 - 01.2020
- Improved patient mobility by developing and implementing individualized treatment plans.
- Enhanced patient recovery time by providing personalized therapeutic exercises and manual therapy techniques.
- Assisted in reducing pain levels of patients suffering from chronic conditions through targeted physical therapy interventions.
Education
Bachelor of Science - Mathematics & Public, Exercise Science
Saint Augustine's University
Raleigh, NC05-2021
Skills
- Teamwork and Collaboration
- Taking and documenting vital signs
- Good Telephone Etiquette
- Active Listening
- Treatment & injury evaluation
- Computer Skills (MS word & powerpoint)
- Physical therapy background
- Heart monitoring
- Team management
- P> Excellent Customer service
- Infection Prevention
- Sterilization Techniques
- Patient Observation
- Vital Signs Monitoring
- Basic Life Support
- Multitasking Abilities
- Medical Terminology
- Electronic Charting
Additional Information
- HONORS AND AWARDS , NCAA Division II Athletics Raleigh, NC Saint Augustine’s University –Track Team August 2019 –2021 2019 NCAA Division II Atlantic Region Track and Field Athlete of the Year 2019-2020 CIAA Female’s Indoor Track and Field Athlete of the Year 8-time All-American designations
Certification
BSL certification
Timeline
Surgical Medical Assistant
Raleigh Orthopedic Clinic
04.2024 - Current
MRI Tech Assistant
Wakemed
08.2023 - 04.2024
Rehabilitation Aide/ Medical Assistant
UNC Rex Healthcare
05.2022 - 07.2023
Assistant Physiotherapist Intern
Cary Orthropedics & Rehabilitation
12.2019 - 01.2020
Bachelor of Science - Mathematics & Public, Exercise Science
Saint Augustine's University
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