Shannon Kazerooni
Kentwood,Louisiana
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Process Server
Washington Parish Sheriff's Office
07.2022 - Current
- Upheld ethical standards by maintaining confidentiality of sensitive client information at all times.
- Optimized route planning to maximize productivity while minimizing travel time between service locations.
- Strengthened relationships with clients through exceptional customer service and prompt responses to inquiries.
- Increased client satisfaction by efficiently serving legal documents in a timely and professional manner.
Communications Operator
Washington Parish Sheriff's Office
07.2022 - 09.2022
- Participated in ongoing training programs to maintain proficiency in industry best practices and regulatory requirements.
- Enhanced emergency response times by efficiently prioritizing and dispatching incoming calls.
- Successfully managed high-stress situations with composure, effectively coordinating multi-agency responses when needed.
- Collaborated with team members to develop improved call handling procedures, increasing overall efficiency.
Communications Operator
Amite City Police Department
07.2020 - 07.2022
- Participated in ongoing training programs to maintain proficiency in industry best practices and regulatory requirements.
- Successfully managed high-stress situations with composure, effectively coordinating multi-agency responses when needed.
- Enhanced emergency response times by efficiently prioritizing and dispatching incoming calls.
Bus Operator
Tangipahoa Parish School Board
08.2010 - 09.2020
- Maintained a clean and safe bus environment for the comfort of all passengers.
- Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
- Implemented conflict resolution strategies to maintain a positive atmosphere onboard the bus during challenging situations.
- Handled emergency situations calmly and effectively by following established protocols for passenger safety and incident reporting.
- Participated in ongoing training sessions to stay current on industry best practices and regulatory updates.
Education
Pharmacy
Northshore Technical Community College - Sullivan
Greensburg, LA05.2017
High School Diploma -
Covington High School
Covington, LA08.1990
Skills
- De-Escalation Techniques
- Integrity and ethics
- Defensive Tactics
- Traffic enforcement
- Community policing
- Civil and criminal law expertise
Certification
- Certified Pharmacy Technician: Louisiana and Mississippi
- POST Certified
Timeline
Process Server
Washington Parish Sheriff's Office
07.2022 - Current
Communications Operator
Washington Parish Sheriff's Office
07.2022 - 09.2022
Communications Operator
Amite City Police Department
07.2020 - 07.2022
Bus Operator
Tangipahoa Parish School Board
08.2010 - 09.2020
Pharmacy
Northshore Technical Community College - Sullivan
High School Diploma -
Covington High School