Shannon Keller Jr
Decatur,tn,TN
Summary
Talented Job Title with first-rate expertise in organizing efficient work and addressing customer problems by leveraging communication and decision-making abilities gained during Number-year Industry career. Positively interact with and support customers of all backgrounds with unique and complex requirements. Skillfully prioritize tasks to meet high-volume customer demands.
Overview
35
35
years of professional experience
Work History
Merchandise Service Associate
Lowes Home Improvement Warehouse
02.2022 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Boosted customer loyalty and improved implementation of solutions by personalizing interactions.
- Unloaded, loaded and stocked merchandise.
- Responded to customer calls and emails to answer questions about products and services.
Manufacturing Manager
Seward Screw Products
08.2010 - 05.2022
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Supervised production team, keeping production schedules on track to meet tight deadlines.
- Anticipated and addressed production problems, material shortages, equipment malfunctions, and unavoidable delays.
- Reviewed processing schedules and production orders concerning inventory requirements, staffing requirements, work procedures and duty assignments, considering budgetary limitations and time constraints.
Education
Business Administration And Management
Rockford Business College
Rockford,IlYes - General Studies
Scranton High School
Scranton, PA09.1998
Skills
- Basic computer skills
- Windows
- Excel
- PowerPoint
- Stock Management Proficiency
- Customer Loyalty
- Training Junior Team Members
- Performance Goals
- Training Classes
- Microsoft Office
Accomplishments
- Achieved Result through effectively helping with Task.
- Supervised team of Number staff members.
- Documented and resolved Issue which led to Results.
- Collaborated with team of Number in the development of Project name.
Timeline
Merchandise Service Associate
Lowes Home Improvement Warehouse
02.2022 - Current
Manufacturing Manager
Seward Screw Products
08.2010 - 05.2022
Business Administration And Management
Rockford Business College
Yes - General Studies
Scranton High School
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