Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Shannon Kelly

Shannon Kelly

Irving,NY

Summary

Accomplished Registered Nurse Supervisor with a proven track record at Absolut Care of Westfield, enhancing patient satisfaction and team efficiency. Expert in clinical management and nursing staff leadership, I've significantly improved health outcomes through effective medication administration and empathetic patient care. Skilled in conflict resolution and quality improvement, my approach fosters a collaborative environment for superior care delivery.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Registered Nurse Supervisor

Absolut Care of Westfield
11.2023 - Current

Provide direct nursing care to residents while supervising the nursing activities for the assigned shift. Perform nursing functions using established procedures, policies, guidelines, and standards as observed by the registered nurse.

RN

Gowanda Urgent Care
06.2023 - Current

Patient assessment

Performing physical assessments, taking vital signs, and collecting medical histories

  • Administered medications accurately and safely, reducing medication errors and adverse reactions.
  • Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
  • Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
  • Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
  • Managed care from admission to discharge.
  • Provided emotional support to patients during challenging times, fostering a sense of trust and rapport that contributed to better overall wellbeing.

RN Supervisor

Elderwood @ Hamburg
06.2011 - 08.2022
  • Managed critical situations calmly and efficiently, providing guidance to the nursing team during emergencies.
  • Served as an approachable leader who consistently addressed concerns raised by both nursing staff and families regarding patient care issues or operational challenges within the unit effectively resolving them promptly whenever possible.
  • Improved patient satisfaction scores by fostering a collaborative and supportive team environment.
  • Consistently acted as a strong advocate for patients and their families, ensuring that their needs were met while navigating complex healthcare systems.

Education

Licensed Practical Nurse - Nursing

Erie 1 BOCES
Dunkirk

Associate Of Applied Science - Nursing

Trocaire College
Buffalo, NY
12.2017

Skills

  • Physical and Psychological Evaluations
  • Customer Service
  • Nursing staff management
  • Planning and scheduling
  • Clinical judgment
  • Decision-Making
  • Clinical management
  • Patient Assessments
  • Community Resources
  • Medication Administration
  • Conflict Resolution
  • Quality Improvement
  • Medication Management
  • Policy updates
  • Staff Scheduling

Certification

BLS/CPR

Timeline

Registered Nurse Supervisor

Absolut Care of Westfield
11.2023 - Current

RN

Gowanda Urgent Care
06.2023 - Current

RN Supervisor

Elderwood @ Hamburg
06.2011 - 08.2022

Licensed Practical Nurse - Nursing

Erie 1 BOCES

Associate Of Applied Science - Nursing

Trocaire College

BLS/CPR

Shannon Kelly