Shannon Knight
Mortgage Banking
Summary
Highly skilled Loan Specialist with expertise in data accuracy and security. Hardworking professional that demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
27
27
years of professional experience
Work History
Loan Processor
America Home Lending Mortgage, LLC
02.2025 - Current
- Manage broker’s pipeline.
- Calculate W-2, tax returns, business bank statement income, DTI, LTV/CLTV, pre-underwrite file to ensure the file meets lender’s guidelines for Conventional Non-QM, FHA and VA.
- Input complete loan application into Calyx to convert proper format and upload to lenders’ LOS to create new loan in the lender’s portal.
- Run AUS and review DU or LP approval for conditions to request from borrower(s).
- Order escrow, title, credit report, VOE and appraisal.
- Input broker, credit report, escrow and title fees into the lender’s LOS for the initial disclosures.
- LOS Experience: ELC, Encompass, Calyx, MCLS, AS400, OPTIS, LPS Underwriting AUS (DU and LP) NMLS# 975946
- Reviewed and verified loan applications for accuracy and completeness.
- Coordinated communication between borrowers, lenders, and real estate agents.
Contractor Closing Manager for PennyMac
TEKsystems
11.2024 - 02.2025
- Effectively managed a team of six to meet the 24-48 hour SLA turnaround time for the Closing Disclosure and closing documents.
- Work on closing disclosure to send out for balancing and sending closing documents out to clients.
- Participating in the interview process for hiring new closers.
- Led team in closing operations, ensuring compliance with company policies and procedures.
- Streamlined closing processes, enhancing efficiency and accuracy across transactional workflows.
- Developed training materials for new hires to improve onboarding experience in closing department.
- Implemented quality control measures that reduced errors in documentation and reporting.
- Analyzed performance metrics to identify areas for process improvement and operational excellence.
- Facilitated daily meetings to discuss challenges, share insights, and drive team engagement initiatives.
Contractor Senior Loan Funder for BECU
Seattle Group
06.2023 - 11.2023
- Analyze each file to ensure that the file is ready for closing and documents to be drafted for final documents.
- Review fees to make sure that everything was disclosed correctly including fees shopped for and not shopped for, seller paid and borrower paid fees.
- Review FHA and VA loans to check for allowable and non-allowable fees on closing disclosure and seller credit is correctly distributed.
- Signed and e-signed documents for accuracy, balanced final wire figures with escrows or attorney for funding.
- Review purchase contracts for price, down payment, earnest money, additional fees, closing date, seller credits, all parties on the purchase contract.
- Total monthly individual average of 86 fundings—the total number of drawn closing docs that funded.
- Drew docs on multi-units, manufactured homes, land lots, single family, condominiums, and trusts.
- Collaborated with processing to obtain conditions to prepare file for funding to mitigate business risk.
- Reviewed Closing Disclosures (CD), Loan Estimate (LE), and purchase contract to ensure fees were accurate and properly disclosed; verified there are no tolerance cures.
- Processed loan applications efficiently, ensuring compliance with regulatory requirements.
Closer/Funder
BECU
09.2018 - 08.2022
- Analyze each file to ensure that the file is ready for closing and documents to be drafted for final documents.
- Review fees to make sure that everything was disclosed correctly including fees shopped for and not shopped for, seller paid and borrower paid fees.
- Review FHA and VA loans to check for allowable and non-allowable fees on closing disclosure and seller credit is correctly distributed.
- Signed and e-signed documents for accuracy, balanced final wire figures with escrows or attorney for funding.
- Review purchase contracts for price, down payment, earnest money, additional fees, closing date, seller credits, all parties on the purchase contract.
- Total monthly individual average of 86 fundings—the total number of drawn closing docs that funded.
- Drew docs on multi-units, manufactured homes, land lots, single family, condominiums, and trusts.
- Collaborated with processing to obtain conditions to prepare file for funding to mitigate business risk.
- Reviewed Closing Disclosures (CD), Loan Estimate (LE), and purchase contract to ensure fees were accurate and properly disclosed; verified there are no tolerance cures.
- Facilitated loan closings, ensuring compliance with regulatory requirements and organizational policies.
Closing Specialist III
Alaska USA Mortgage
03.2015 - 09.2018
- Worked in partnership with assigned consultants to test new LOS, provide feedback for improvements, create process and procedures for the funder’s role with the new software to ensure transparency and accountability.
- Researched and addressed Quality Control findings leading complex projects and initiatives. Worked on Conventional, Non-Conventional, FHA and FHA 203b, VA, Washington State Housing and Alaska State Housing mortgage loans.
- Collaborated closely with underwriter and processor to address issues found or missing items in file review for closing.
- Increased understanding and mentored others regarding TRID guidelines for closing, identifying tolerance cures to reflect correctly on the CD; balanced final CD and wire with escrow for funding.
- Coordinated closing processes, facilitating communication between clients, agents, and lenders.
Title Audit Supervisor
Regional Trustee Service
01.2013 - 01.2015
- Supervised a team of seven; held team meetings; set up goals; approval of timecards and time off; coordinate work tasks; aid in research for title issues that need to be cleared.
- Provide and maintain information on property title reports.
- Audit non-judicial files by reviewing loan documents; review and verify the documents are correct.
- Review financials that will be printed on documents; understand each state’s requirements.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Team Manager Pre-Sale Foreclosure
Bank of America
01.2008 - 01.2012
- Worked lead on project with senior management to work with investors and third-party vendors to reduce penalties for not reporting property sales on time.
- Set up new teams to work on the project to address our investors’ concerns.
- Aid in creating policy and procedures to reduce sale penalties.
- Interviewing candidates and deciding on position placement on new teams for the project.
- Audit outside vendor reporting sales to ensure all the foreclosure sales were reported to our investors on agreed terms and timelines.
- Managed files in several different states working with attorneys or non-judicial trustees.
- Created AD-HOC reports related to the project on files under third party vendors’ sale reporting.
- Research files to be able to provide rebuttal or agree with investors’ findings.
- Create and participated in conference calls with internal departments to discuss updates, issues, state and federal law changes, and challenges.
- Managed seven to twelve team members remotely.
- Developed training programs for staff, fostering skill development and performance improvement.
- Led cross-functional teams to enhance operational efficiency and customer service delivery.
Underwriter
Washington Mutual Bank
01.1997 - 01.2008
- Signing authority for auto-approved files up to $1,000,000 loan amount, underwrote 8-11 files per day.
- Signing authority for referred files loan amounts of $350,000-$1,000,000; underwrote 5-8 files per day.
- Underwrite A and B paper for conventional and non-conventional loans; income and asset calculation; review of collateral report, purchase contract, title, and escrow instructions.
- Evaluated risk factors and determined underwriting guidelines for diverse loan applications.
- Collaborated with loan officers to assess applicant financial profiles and creditworthiness.
- Provided excellent customer service by addressing inquiries promptly and offering comprehensive explanations of underwriting decisions.
- Made approval and denial recommendations by determining accurate risk levels.
- Analyzed credit, income, compliance, title documents, and appraisals during underwriting process.
Education
MBA - Concentration in Project Management
Southern New Hampshire University
Manchester, NH 05.2001 -
Bachelor of Arts - Organizational Management
Ashford University
Clinton, IA05-2012
Skills
Problem-solving strategist
Underwriting collaboration
Deadline management
Attention to detail
Closing documentation
Loan disbursement
Critical thinking
Credit analysis
Pipeline management
Document review
Loan origination software
Regulatory compliance
Timeline
Loan Processor
America Home Lending Mortgage, LLC
02.2025 - Current
Contractor Closing Manager for PennyMac
TEKsystems
11.2024 - 02.2025
Contractor Senior Loan Funder for BECU
Seattle Group
06.2023 - 11.2023
Closer/Funder
BECU
09.2018 - 08.2022
Closing Specialist III
Alaska USA Mortgage
03.2015 - 09.2018
Title Audit Supervisor
Regional Trustee Service
01.2013 - 01.2015
Team Manager Pre-Sale Foreclosure
Bank of America
01.2008 - 01.2012
MBA - Concentration in Project Management
Southern New Hampshire University
05.2001 -
Underwriter
Washington Mutual Bank
01.1997 - 01.2008
Bachelor of Arts - Organizational Management
Ashford University