Shannon Krites
Rigby,Idaho
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Public Safety Officer
Brigham Young University-Idaho
09.2018 - 06.2021
- Talked regularly with Students and Faculty to establish rapport and become familiar presence in area.
- Notified emergency personnel of incidents requiring medical assistance and aid.
- Supervised crowds at busy events to prevent injuries and property destruction.
- Applied principles of law enforcement and fire protection.
- Patrolled assigned areas to check Classrooms, Campus Buildings and Campus roads for signs of disturbance.
- Patrolled assigned areas on foot or by vehicle.
- Attended public gatherings to maintain order.
- Utilized clear communication and interpersonal skills to build relationships with Students and Faculty.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
- Recorded facts to prepare reports documenting incidents and activities.
- Responded to emergency calls to provide assistance to Students and Faculty in need.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Handled citation and traffic violation paperwork.
- Trained new officers.
Sales Clerk
Raileys
01.2017 - 08.2018
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Kept front check out area clean and organized for efficient service.
- Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems.
- Processed payments and returns with accuracy and efficiency.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Scanned merchandise and bagged using appropriate strategies for different items.
- Maintained customer satisfaction with quick and professional handling of product returns.
Education
Associate of Applied Science - Child Devolpement
Brigham Young University - Idaho
Rexburg, IDSkills
- Conflict De-Escalation
- Artificial Respiration
- Traffic and Motorists Monitoring
- Safety Regulations
- Safety Violations
- Suspicious Activity Monitoring
- Property Patrol
- Effective Working Relationships
- Report Preparation
- Officer Training
- Fire Prevention
- Control Crowd
- Public Event Security
- Cash Register Operation
- Issue Refunds
- Positive Customer Engagement
- Counter Management
- Returns and Exchanges
Timeline
Public Safety Officer
Brigham Young University-Idaho
09.2018 - 06.2021
Sales Clerk
Raileys
01.2017 - 08.2018
Associate of Applied Science - Child Devolpement
Brigham Young University - Idaho
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