Shannon Lahue
Retail Sales Associate/Pre - Management
Temple,Tx
Summary
Performance-driven store leader with progressive background at retail establishments. Drives consistent growth with effective management of store operations. Hardworking, ethical and willing to take on any task to support team and help business succeed. Offers strong customer service and tech forward abilities.
Overview
5
5
years of professional experience
Work History
Virtual Assistant
Upwork Global
Temple City, TX
02.2022 - Current
- Managed electronic and paper filing systems by updating paperwork, maintaining documents and accurately recording information.
- Monitored emails, organized inbox, and prioritized messages for supervisor.
- Analyzed and compiled data to prepare comprehensive reports for management.
- Answered and screened calls to provide information, schedule appointments and take detailed messages.
E-Commerce Coordinator
Samsung Austin Semiconductor
Pflugerville, TX
01.2021 - 12.2021
- Added, updated and removed product from e-commerce systems.
- Oversee daily store operations including maintaining Excel spreadsheets of daily, weekly and monthly finance reports, receive and stock inventory and maintain inventory reports
- Maintained working knowledge of company products, services and promotions.
- Displayed positive, professional, friendly and high-energy willingness to assist customers in person, through chat or telephone interactions.
Military Claims Processer
Baylor Scott And White Hospital
Temple, Texas
02.2019 - 12.2020
- Working in a highly complex high security conscious environment that has an umbrella that encompasses health insurance contract that include, Tricare and VA.
- Protect the health care privacy of patients by strictly following HIPAA Regulations.
- Research systems to find missing information; coordinate with TriWest departments to resolve issues
- Manage prioritized tasks in a time-sensitive environment.
Medical Appointment Scheduler
Solix Inc
Temple , TX
11.2017 - 01.2019
- Received, answered and responded to telephone calls.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Developed and maintained courteous and effective working relationships.
Education
High School Diploma - General
Gatesville High School
Skills
Sales expertise
undefinedTimeline
Virtual Assistant
Upwork Global
02.2022 - Current
E-Commerce Coordinator
Samsung Austin Semiconductor
01.2021 - 12.2021
Military Claims Processer
Baylor Scott And White Hospital
02.2019 - 12.2020
Medical Appointment Scheduler
Solix Inc
11.2017 - 01.2019
High School Diploma - General
Gatesville High School
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