Shannon Landry
Colora,CO
Summary
Dynamic professional with a proven track record at RE/MAX Properties Inc., excelling in escrow management and fostering collaborative environments. Skilled in streamlining closing procedures and enhancing team productivity, I've significantly reduced errors and improved client satisfaction. Expertise in transaction documentation and adept at herding salespeople, ensuring seamless real estate transactions and event coordination.
Diligent [Desired Position] with solid background in managing comprehensive real estate transactions. Successfully coordinated numerous closings, ensuring accuracy and compliance with regulations. Demonstrated strong organizational skills and effective communication with clients and stakeholders.
Qualified [Desired Position] with proven track record in managing customer experiences and enhancing service delivery. Adept at implementing strategic initiatives that improve client satisfaction and retention. Demonstrated ability to lead cross-functional teams and optimize operational processes.
Professional in customer experience management, bringing valuable expertise in elevating service standards and fostering customer loyalty. Known for strong focus on team collaboration and driving impactful results. Reliable and adaptable, with comprehensive skills in relationship management and strategic planning.
Overview
12
12
years of professional experience
Work History
Real Estate Transaction Coordinator
RE/MAX Properties Inc.
07.2021 - 06.2022
- Organized and maintained transaction files in compliance with company policies and industry regulations, ensuring easy access to all relevant documents.
- Collaborated with escrow officers, title companies, inspectors, appraisers, attorneys, and other professionals to address any issues or discrepancies that arose during transactions.
- Reduced errors in contract preparation with meticulous attention to detail and thorough understanding of legal requirements.
- Ensured compliance with industry regulations through diligent monitoring of transaction timelines and adherence to established policies.
- Did Everything an Agent does except get paid a commission.
Event Coordinator
Victory Service Dogs
02.2021 - 05.2021
- Coordinated schedules and timelines for events.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Managed event logistics and operations.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
- Planned a bomb-diggity Golf Tournament Fundraiser.
Supporter Experience Manager
OneChild
02.2018 - 01.2021
- Aligned company objectives with individual goals, fostering a collaborative environment that prioritized teamwork and collective success.
- Fostered open lines of communication among team members encouraging collaboration towards shared departmental goals.
- Established strong relationships with clients, fostering loyalty and repeat business through exceptional service delivery.
- Conducted regular evaluations of team performance, providing constructive feedback and tailored coaching for continued development.
Escrow Closer
Unified Title Co.
01.2016 - 02.2018
- Streamlined escrow closing processes by implementing efficient document management and communication strategies.
- Ensured compliance with industry regulations by staying current on changes in laws and best practices related to escrow closings.
- Managed high-stress situations with professionalism and grace, ensuring that all parties remained informed and satisfied throughout the course of the transaction.
- Expedited urgent transactions by prioritizing tasks effectively and coordinating closely with all relevant stakeholders.
Real Estate Agent
RE/MAX Properties, Inc.
03.2016 - 01.2017
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
SDP Exceptions Team Specialist
Compassion International
01.2010 - 03.2016
- Managed multiple projects simultaneously, ensuring timely completion and high-quality results.
- Enhanced team performance through regular coaching sessions and constructive feedback.
- Established clear expectations for individual performance within the context of overall teamwork objectives.
- Spearheaded the successful completion of critical projects by closely monitoring progress, addressing bottlenecks, and reallocating resources as needed.
- Improved team efficiency by streamlining communication processes and implementing task management tools.
- Developed a collaborative work environment for increased team productivity and project success.
Education
No Degree - Real Estate Broker Licence
Kaplan Real Estate School
Colorado Springs, CO05-2015
Associate of Arts - Multimedia Graphic & Design
Pikes Peak Community College
Colorado Springs, CO05-2012
Associate of Arts - Telecommunications
Pikes Peak Community College
Colorado Springs05-2010
High School Diploma -
Mesa Ridge High School
Fountain, CO05-2007
Skills
- Closing procedures
- Escrow management
- Commission calculation
- Marketing assistance
- Transaction documentation
- Data-driven decision-making
- Hearding Cats (Sales People)
Timeline
Real Estate Transaction Coordinator
RE/MAX Properties Inc.
07.2021 - 06.2022
Event Coordinator
Victory Service Dogs
02.2021 - 05.2021
Supporter Experience Manager
OneChild
02.2018 - 01.2021
Real Estate Agent
RE/MAX Properties, Inc.
03.2016 - 01.2017
Escrow Closer
Unified Title Co.
01.2016 - 02.2018
SDP Exceptions Team Specialist
Compassion International
01.2010 - 03.2016
No Degree - Real Estate Broker Licence
Kaplan Real Estate School
Associate of Arts - Multimedia Graphic & Design
Pikes Peak Community College
Associate of Arts - Telecommunications
Pikes Peak Community College
High School Diploma -
Mesa Ridge High School
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