Shannon Leon
Asheville,NORTH CAROLINA
Summary
Experienced with managing customer interactions and inquiries, ensuring high level of satisfaction. Utilizes strong communication and problem-solving skills to address and resolve issues promptly. Track record of maintaining customer-focused approach, enhancing service quality and client retention.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Care taker position. Ready to help team achieve company goals.
Overview
2025
2025
years of professional experience
Work History
Eaton
12.2023 - Current
- Wire medium voltage boxes
Meritor
06.2022 - 07.2023
- Assemble heavy duty differentials and components
Thermo Fisher Scientific
06.2021 - 05.2022
- Assemble Refrigeration compartments
Palmer Whal through PrideStaff
01.2021 - 04.2021
- Assemble templates with vacuum pen, tweezers, and magnifying lamp
- Cut with kiss cutter and temp plate cutter
Temp Assembler
Palmer Wahl
02.2020 - 04.2020
- Assemble templates with vacuum pen, tweezers, and magnifying lamp
- Cut with kiss cutter and temp plate cutter
Deli associate
Ingles Supermarkets
10.2004 - 04.2018
- Cashier
- Customer service
- Food prep
- Sub bar
- Meat slice line
Customer Service Desk
Citigroup Inc.
- Answering telephone calls - Met referral goals and participated in sales promotions
- Worked in fast-paced, high-pressured positions, demonstrating the ability to prioritize multiple tasks, meet deadlines, and provide quality customer service
Stay at home mom
03.2004 - 08.2004
Groom
Ruth Gimpel Stables
03.2003 - 09.2003
- Assist clients with day to day needs either at show or barn
- Take care of all horses on the show string with the daily training, grooming, and medical needs
Barn Manager/ Assistant Trainer
Avalon Stables
08.1996 - 03.2004
- Company Overview: Lutz, Fl
- Assist clients with day to day needs either at show or barn
- Take care of all horses on the show string with the daily training, grooming, and medical needs
- Assist owner/ trainer of facility to promote, expand, and produce high caliber American Saddlebreds, Hackney Ponies, and Road horses
- As well as bringing in new clients for training and/or lesson program
- Lutz, Fl
Groom
Pepper Ridge Miniature horses
07.1997 - 10.1999
- Groom for shows
- Provide general assistance as needed
Assistant Trainer
Libberton Farms
- Prepared horses and clients for schooling to A rated shows
- Administered medication and supplements
- Trained Hunter/Jumpers
Education
GED -
Gaither High School
01.1996
Skills
- Active Learning
- Call center experience
- Customer Focus
- Complaint Handling
- Customer Service
- Account updating
Timeline
Eaton
12.2023 - Current
Meritor
06.2022 - 07.2023
Thermo Fisher Scientific
06.2021 - 05.2022
Palmer Whal through PrideStaff
01.2021 - 04.2021
Temp Assembler
Palmer Wahl
02.2020 - 04.2020
Deli associate
Ingles Supermarkets
10.2004 - 04.2018
Stay at home mom
03.2004 - 08.2004
Groom
Ruth Gimpel Stables
03.2003 - 09.2003
Groom
Pepper Ridge Miniature horses
07.1997 - 10.1999
Barn Manager/ Assistant Trainer
Avalon Stables
08.1996 - 03.2004
GED -
Gaither High School
Customer Service Desk
Citigroup Inc.
Assistant Trainer
Libberton Farms
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