Summary
Overview
Work History
Education
Skills
Timeline
Generic

SHANNON LEWIS

Laceyville

Summary

Bartender with 7+ years of experience in customer service and inventory management, excelling in creating innovative drink specials and optimizing bar operations. Skilled in managing ER patient flow and documentation, enhancing patient satisfaction and care coordination. Adept at fostering team collaboration and process optimization, contributing to efficient and effective service environments. Mixed cocktails and managed bar inventory, ensuring top-notch customer service. Developed innovative drink specials, boosting sales and enhancing guest experience. Streamlined bar operations, reducing wait times and increasing customer satisfaction. Implemented efficient inventory system, minimizing waste and maximizing profitability. Operations includes ordering supplies , shopping . Handling Payroll, assisting with scheduling . Managed ER patient flow, ensuring efficient triage and care coordination. Streamlined documentation processes, reducing average wait times. Optimized emergency room operations, improving patient satisfaction scores. Implemented new filing system, enhancing record retrieval speed. Facilitated seamless communication between medical staff and patients' families. Coordinated with multiple departments to ensure prompt care delivery. Maintained accurate patient records and vital signs documentation. Ensured compliance with hospital protocols and safety standards. Provided compassionate care to patients in distress. Assisted nurses and physicians in critical procedures, contributing to positive outcomes.

Overview

10
10
years of professional experience

Work History

Store Manager

Blessings Bargain Barn
Wyalusing
01.2025 - Current
  • Managed daily store operations and ensured smooth workflow.
  • Trained and supervised staff to maintain high customer service standards.
  • Implemented inventory control procedures to optimize stock levels.
  • Resolved customer complaints promptly to ensure satisfaction and retention.
  • Monitored sales performance and identified areas for improvement regularly.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Resolved customer complaints in a timely manner.

Bartender

Table Rock
Laceyville
09.2020 - 09.2023
  • Mixed cocktails and managed bar inventory, ensuring top-notch customer service.
  • Developed innovative drink specials, boosting sales and enhancing guest experience.
  • Streamlined bar operations, reducing wait times and increasing customer satisfaction.
  • Implemented efficient inventory system, minimizing waste and maximizing profitability.
  • Operations includes ordering supplies, shopping.
  • Handling Payroll, assisting with scheduling.

Emergency Room technician/ unit secretary

Moses Taylor Hospital
Scranton
03.2016 - 04.2020
  • Managed ER patient flow, ensuring efficient triage and care coordination.
  • Streamlined documentation processes, reducing average wait times.
  • Optimized emergency room operations, improving patient satisfaction scores.
  • Implemented new filing system, enhancing record retrieval speed.
  • Facilitated seamless communication between medical staff and patients' families.
  • Coordinated with multiple departments to ensure prompt care delivery.
  • Maintained accurate patient records and vital signs documentation.
  • Ensured compliance with hospital protocols and safety standards.
  • Provided compassionate care to patients in distress.
  • Assisted nurses and physicians in critical procedures, contributing to positive outcomes.

Education

Medical Assistant -

Harrison Career Institute
Kingston, Pa

High School graduation -

West Side Area Vocational Technical School
Laceyville, United States

Skills

  • Customer Service
  • Documentation Management
  • Crisis Management
  • Team Collaboration
  • Process Optimization
  • Inventory Management
  • Customer relationship management
  • Cash handling
  • Payroll administration
  • Problem solving
  • Effective communication
  • Attention to detail

Timeline

Store Manager

Blessings Bargain Barn
01.2025 - Current

Bartender

Table Rock
09.2020 - 09.2023

Emergency Room technician/ unit secretary

Moses Taylor Hospital
03.2016 - 04.2020

Medical Assistant -

Harrison Career Institute

High School graduation -

West Side Area Vocational Technical School
SHANNON LEWIS