Shannon Lewis
Home
Borger,TX
28
years of professional experience
Experienced in customer service and administrative support with strong organization and communication skills. Proven ability to handle inquiries, manage data entry, and maintain a positive and efficient work environment. Ready to leverage expertise to excel as a planning and development clerk and contribute to a new team.
Work History
HOMEMAKER
28 Years- Maintained safe play environment by carefully monitoring children.
- Communicated with children's parents and guardians about daily activities, behaviors, and related issues.
- Performed housekeeping duties, such as laundry, cleaning, dish washing, and changing of linens.
- Performed general administrative tasks, such as taking attendance, editing internal paperwork, and making phone calls.
HOUSE CLEANER
2 Years- Greeted clients, delivering friendly service in interactions.
- Customized cleaning services for clients by making changes when necessary.
- Prioritized work tasks and remained flexible to workload changes.
RECEPTIONIST
4 Years 4 Months- Greeted visitors warmly and ensured they had a positive experience.
- Handled cash and credit card payments with accuracy.
- Answered phones professionally in accordance with organizational protocols.
- Used proper telephone etiquette, answered calls and caller questions, and transferred to proper extensions.
- Assisted with administrative tasks such as filing documents, copying materials.
- Displayed pleasant and professional voice and demeanor, positively representing organization.
NIGHT AUDITOR/HOUSEKEEPING
11 Months- Ensured all paperwork was completed correctly before closing out shift.
- Provided exceptional hospitality services to ensure a pleasant stay for all guests.
- Excellent customer service orientation with the ability to handle guest inquiries and complaints tactfully.
- Performed daily audits of hotel activities such as room occupancy, revenue postings, and housekeeping status reports.
- Utilized front desk software systems to check guests in and out, assign rooms, process payments, and respond to special requests or concerns quickly.
Education
HIGH SCHOOL DIPLOMA
Skills
Telephone skills
Appointment scheduling
Verbal and written communication
Scheduling appointments
Organization skills
Customer/Client relations
Data entry
Data inputting
Timeline
HOUSE CLEANER
Self employed
01.2020 - 01.2022Read More
RECEPTIONIST
H&R Block Premium
01.2010 - 05.2014Read More
NIGHT AUDITOR/HOUSEKEEPING
Super 8 Motel
07.2001 - 06.2002Read More
HOMEMAKER
Home
01.1998 - 01.2026Read More
Borger High School
HIGH SCHOOL DIPLOMA
Read More